Barista

Little Rock, AR, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $15.50

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holiday pay

meal benefits

transportation benefits

401(k) retirement plan

Life insurance

Tuition Reimbursement

Employee assistance program

Training opportunities

Referral program

Job Description

HMSHost is a leading global provider of dining and retail services for travelers, operating in many airports, travel plazas, and other locations around the world. The company is committed to delivering world-class customer service and quality products in a fast-paced environment. With a strong focus on creating memorable experiences for guests, HMSHost values integrity, teamwork, and continuous learning among its employees. Joining HMSHost means becoming part of a dynamic and diverse team dedicated to hospitality and excellence.

The role of Barista at HMSHost offers an exciting opportunity for individuals who enjoy engaging with people and providing exceptional service. Baristas are responsible for preparing quality beverages and food items in accordance with established recipes and presentation standards, while maintaining a clean and organized work environment. This position requires a positive attitude and the ability to stay composed during busy times to ensure smooth operations and outstanding guest experiences. Baristas greet guests warmly, handle cash transactions accurately, and contribute to promoting the brand's values by acting with honesty and professionalism. HMSHost supports employee growth with training programs, benefits such as health insurance and retirement plans, and opportunities for career advancement. This role is ideal for those who thrive in a social, fast-paced setting and want to build a rewarding career in hospitality.

Job Requirements

High school diploma or equivalent
Previous experience in customer service preferred but not required
Ability to stand for extended periods and work flexible hours
Strong communication skills
Positive attitude and friendly demeanor
Ability to work as part of a team
Basic math skills to handle cash transactions accurately

Job Qualifications

Strong social skills and love to meet new people
Ability to stay calm and enjoy working in a fast and exciting environment
Desire to learn new things and ability to pick up new skills quickly
Ability to understand and follow verbal and written instructions, policies and rules, and to request assistance when needed
Basic math skills to accurately count money and make change
Ability to work well with others to help create a strong and cooperative team

Job Duties

Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
Keep the store clean, stocked, organized and decorate customer display areas
Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security