Barista

This opportunity is with a respected company operating within the Food & Beverage and Retail Operations sector, renowned for its commitment to delivering exceptional customer experiences and high-quality products. The company places a premium on customer service excellence, product mastery, and operational standards, distinguishing itself through its dedication to superior service and quality in every aspect of its operations. This role is categorized as non-exempt, offering a pay rate of $20.35 per hour, highlighting the company's commitment to fairly compensating its employees while providing opportunities for growth and development in a dynamic retail environment.

The position of Barista is integral to the company's mission of providing courteous, knowledgeable, and outstanding customer service. This role requires a combination of superior barista skills and excellent product knowledge to deliver beverages that meet the store's highest standards. The Barista must be adept in numerous technical factors including the grind of espresso, pressure applied during tamping, the speed of espresso shot pulling, milk temperature, and the correct choice of serving cup to ensure every beverage is crafted to perfection. Beyond technical skills, the Barista plays a crucial role in customer engagement, welcoming and connecting with every customer to understand and cater to their needs effectively.

The Barista’s responsibilities extend beyond beverage preparation to include health, safety, and sanitation adherence; ensuring operational flow by following company policies; merchandising and stocking products to meet organizational standards; and contributing positively to the store's sales and profitability goals. This role also demands professionalism, effective communication within the team and with customers, and strict compliance with cash handling and inventory practices. The company fosters an environment of teamwork and employee development, expecting its Baristas to demonstrate enthusiasm, build relationships, and contribute towards an inviting and efficient store atmosphere.

This full-time eligible position offers a comprehensive benefits package that supports employee well-being, including affordable medical insurance, dental and vision coverage, various voluntary insurance options, life insurance, an employee assistance program, competitive paid time off, company holidays, and a 401k retirement plan with company matching contributions. Additional perks include discount programs for travel and entertainment as well as a location meal program, with eligibility for overtime and overnight differentials. The company upholds an equal opportunity employment vision, embracing diversity and inclusion to ensure every team member feels empowered to bring their authentic self to work.

Physical demands for this role include standing for extended periods, using hands and fingers for various tasks, verbal communication, and sensory skills such as taste and smell. The role also requires physical mobility such as reaching, climbing, balancing, and occasionally lifting or moving items weighing up to 40 pounds. The company affirms its commitment to accommodating individuals with disabilities to enable them to perform essential functions successfully. Overall, this position combines technical barista expertise, customer service acumen, and teamwork within a supportive and structured organizational culture aimed at excellence in retail food and beverage service.