Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.09
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Work Schedule

Flexible
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Benefits

Free parking
Full time hours
free meal plan
Paid training
Paid Time Off
extra pay for holidays worked
retirement plan with safe harbor company match
approximately 80% paid medical premiums, depending on the plan
100% paid life insurance and ADD premiums
Employee assistance program
Voluntary plans available (pet insurance, accident, illness, hospital indemnity)
Career development and opportunities for advancement

Job Description

SSP America is a leading operator of food and beverage outlets primarily focused in travel locations such as airports, train stations, and motorway service areas across the United States. Known for providing high-quality, diverse food service solutions, SSP America aims to meet the needs of millions of travelers daily by offering quick, convenient, and fresh dining experiences. The company prides itself on creating a welcoming and efficient environment for guests and continually strives to enhance the travel experience through excellent food, beverage options, and superior customer service. SSP America operates various well-known brands and partner outlets, delivering consistent quality and innovation in the foodservice industry.

The Barista role at SSP America plays a critical part in enhancing the customer experience by preparing, serving, and selling a wide array of beverages and food items with precision and care. This role is based in fast-paced environments like airports where excellent service and speedy beverage preparation are essential to meet the needs of busy travelers seeking their caffeine fix. As a Barista, you will engage with customers in a friendly and courteous manner, ensuring a positive interaction every time. The position demands open availability from Monday to Sunday between 3:30 am and 11:30 pm to support varied shift schedules. The compensation starts at $20.09 per hour plus potential tips, reflecting the important contribution that Baristas bring to the company's success.

In this capacity, you will be entrusted with responsibilities such as accurately processing orders through the point-of-sale system, handling payments, and maintaining clean and organized workspaces. Attention to detail in following recipes and portion controls will be crucial to deliver consistent quality products. Preparing hot, cold, and frozen drinks along with a variety of snack items, you will help create an inviting atmosphere that encourages repeat visits. Beyond customer interaction, duties include completing opening, ongoing, and closing checklists to maintain operations smoothly as well as performing cleaning tasks using standard products to adhere to health and safety regulations. SSP America encourages career growth and offers paid training, paid time off, and competitive benefits, including health insurance options, retirement plans with company match, and opportunities for advancement within the organization.

This position is ideally suited for individuals with prior experience in quick service restaurants, coffee shops, or fast casual dining who thrive in dynamic settings. The role not only demands technical proficiency in beverage preparation and point-of-sale operations but also interpersonal skills to engage effectively with customers and team members. SSP America's commitment to equal opportunity employment and accommodation underscores their dedication to fostering a diverse and inclusive workplace where all employees can succeed and grow. Joining as a Barista at SSP America offers a fulfilling opportunity to build a meaningful career while delivering excellence to travelers across the country.

Job Requirements

  • Must have open availability Monday to Sunday from 3:30 am to 11:30 pm
  • ability to work flexible shifts, including early mornings, evenings, weekends, and holidays
  • prior experience in food service or beverage preparation preferred
  • ability to stand for extended periods
  • capability to follow health and safety practices
  • strong interpersonal skills
  • legal authorization to work in the United States

Job Qualifications

  • High school diploma or equivalent
  • prior experience in quick service restaurants, coffee shops, or fast casual restaurant concepts preferred
  • ability to operate point-of-sale systems accurately
  • strong customer service and communication skills
  • ability to work in a fast-paced environment
  • ability to follow recipes and portion control guidelines
  • basic math skills for handling payments
  • team player with a positive attitude

Job Duties

  • Greet guests in a courteous and friendly manner
  • process orders and enter them accurately into the POS system
  • receive payment from the customer and process change
  • serve cold, frozen, and hot drinks as well as a wide variety of food items to guests
  • follow all recipes and practice portion control to prepare, garnish, and present ordered items
  • complete opening, on-going, and closing checklists as required
  • perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
  • other duties as assigned

Job Criteria

Experience

No experience required


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