Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.73 - $14.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

flexible schedule
Health Insurance
Dental Insurance
Vision Insurance
Referral program
employee discount
Training and Development

Job Description

Dunkin' is a renowned global brand in the quick-service restaurant industry, best known for its delicious coffee and baked goods. Established as a leader in the beverage and snack sector, Dunkin' operates thousands of locations worldwide, delivering fast, friendly service with high-quality products. Working at Dunkin' means joining a team committed to bringing comfort, energy, and joy to its customers every day. The brand has built its reputation on consistent quality, community involvement, and a culture that supports growth, diversity, and employee well-being.

As a Dunkin' Barista, you play a vital role in delivering the ultimate guest experience. This position is designed to empower employees to excel not only in making premium coffee and food but also in fostering genuine connections with customers and coworkers. At Dunkin', the Barista is much more than the face behind the counter — they are the heartbeat that keeps the store buzzing with energy and community spirit.

The role of Barista includes expertly preparing menu items such as freshly brewed coffee, espresso beverages, donuts, and other baked goods while maintaining high standards of cleanliness and food safety. Baristas work in a fast-paced environment where attention to detail and time management are key. They ensure that each customer feels valued and excited to return. Dunkin' values collaboration, encouraging Baristas to support one another, learn continuously through best-in-class training programs, and take advantage of advancement opportunities within the expansive franchise network.

Employment with Dunkin' offers both full-time and part-time positions, assuring flexibility to meet diverse scheduling needs including weekend, holiday, day, and night shifts. Additionally, employee perks extend far beyond just discounted treats and free coffee. Dunkin' provides an extensive benefits package, including medical, dental, and vision insurance, a cash referral program, and opportunities for educational discounts through Southern New Hampshire University.

Working at Dunkin' means embracing a culture of 'Movin',' where preparation and service are part of keeping America running on Dunkin'. The company also fosters 'Carin', ensuring all team members are supported with benefits, recognition programs, and meaningful community and charitable involvement initiatives. Anyone who is 16 years or older, regardless of whether they are coffee lovers or not, is encouraged to apply, highlighting the inclusive nature of the workplace.

It is important to note that applicants are applying to franchisee-operated locations rather than directly to Dunkin' Brands, Inc. Each franchise independently manages wages and benefits, which may vary by location. However, the commitment to excellent customer service, training, and employee support remains consistent throughout the brand. This employment opportunity offers a great introduction into the foodservice and hospitality industry and opens doors to leadership and beyond within a globally recognized company.

Job Requirements

  • Be at least 16 years of age or higher, per applicable law
  • available to work flexible shifts including weekends, holidays, day and night shifts
  • possess exceptional time management and attention to detail
  • have guest service skills
  • ability to stand for extended periods
  • comply with food safety regulations
  • capable of handling cash transactions

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in food service or retail is a plus but not required
  • strong customer service and communication skills
  • ability to work in a fast-paced environment
  • basic math skills
  • willingness to learn and adapt
  • team-oriented mindset

Job Duties

  • Prepare food and beverages expertly
  • maintain cleanliness and adhere to food safety standards
  • provide exceptional guest service and create a welcoming environment
  • manage time efficiently in a fast-paced setting
  • collaborate with team members to ensure smooth operations
  • participate in training and continuous learning programs
  • uphold company policies and contribute to a positive workplace culture

Job Criteria

Experience

Entry Level (1-2 years)


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