
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
team environment
Job Description
Sheraton Hotels & Resorts, a prestigious brand under Marriott International, is renowned globally for its commitment to delivering exceptional guest experiences and creating welcoming environments where individuals can connect and create lasting memories. Established in 1937, Sheraton has grown into a celebrated part of the hospitality industry with over 400 communities worldwide. This esteemed hotel brand is dedicated to fostering a diverse and inclusive workplace where the varied backgrounds, talents, and experiences of associates are highly valued. At Sheraton, every team member is empowered to contribute to the hotel’s mission of being 'The World’s Gathering Place,' making it an ideal workplace for those who thrive in collaborative and dynamic environments.
This full-time, non-management position located at 1500 Epcot Resorts Blvd, Lake Buena Vista, Florida, offers an excellent opportunity for individuals looking to start or advance their careers in the food and beverage sector within a globally respected hospitality company. The role emphasizes delivering high-quality service in Marriott’s food and beverage operations, supporting a team-focused culture, and maintaining the brand’s high standards of customer care and operational excellence.
As a Food and Beverage team member at Sheraton, you will be responsible for a variety of tasks that are crucial to the successful operation of the hotel’s dining services. This includes completing opening and closing duties, setting up supplies and equipment, maintaining cleanliness and organization in work areas, and ensuring the smooth processing of customer orders using the MICROS system. The position also requires preparing food and coffee beverages, managing cash registers, and handling customer payments with accuracy and professionalism. Safety and security procedures are paramount in this role, and you will be expected to adhere strictly to company policies and report any unsafe conditions promptly.
In addition to operational tasks, the role demands exceptional guest service skills, including greeting and assisting guests warmly, understanding their needs, and creating a positive dining experience. The position also involves teamwork and communication responsibilities, supporting colleagues, and helping the team meet collective goals. Physical requirements, such as the ability to stand, walk, lift, and manipulate objects under 25 pounds, are necessary for this fast-paced and hands-on job.
Sheraton Hotels & Resorts values continuous learning and development and encourages associates to enhance their skills and knowledge within the hospitality industry. This position does not require prior related work experience or supervisory background, making it an accessible entry point for individuals passionate about food and beverage service and hospitality. A high school diploma or GED equivalency is preferred but not mandatory, reflecting Sheraton's commitment to providing opportunities for career growth consistently and supportively.
Joining Sheraton means becoming part of a vibrant global team committed to excellence, diversity, and a culture that celebrates each associate's unique contributions. The company offers an inclusive workplace culture, equitable opportunity, and a welcoming environment where everyone can belong and thrive. If you are enthusiastic about creating meaningful guest experiences, working in a supportive team environment, and contributing to a world-renowned hospitality brand, this role at Sheraton Hotels & Resorts is an exceptional chance to develop your career while making a positive impact every day.
This full-time, non-management position located at 1500 Epcot Resorts Blvd, Lake Buena Vista, Florida, offers an excellent opportunity for individuals looking to start or advance their careers in the food and beverage sector within a globally respected hospitality company. The role emphasizes delivering high-quality service in Marriott’s food and beverage operations, supporting a team-focused culture, and maintaining the brand’s high standards of customer care and operational excellence.
As a Food and Beverage team member at Sheraton, you will be responsible for a variety of tasks that are crucial to the successful operation of the hotel’s dining services. This includes completing opening and closing duties, setting up supplies and equipment, maintaining cleanliness and organization in work areas, and ensuring the smooth processing of customer orders using the MICROS system. The position also requires preparing food and coffee beverages, managing cash registers, and handling customer payments with accuracy and professionalism. Safety and security procedures are paramount in this role, and you will be expected to adhere strictly to company policies and report any unsafe conditions promptly.
In addition to operational tasks, the role demands exceptional guest service skills, including greeting and assisting guests warmly, understanding their needs, and creating a positive dining experience. The position also involves teamwork and communication responsibilities, supporting colleagues, and helping the team meet collective goals. Physical requirements, such as the ability to stand, walk, lift, and manipulate objects under 25 pounds, are necessary for this fast-paced and hands-on job.
Sheraton Hotels & Resorts values continuous learning and development and encourages associates to enhance their skills and knowledge within the hospitality industry. This position does not require prior related work experience or supervisory background, making it an accessible entry point for individuals passionate about food and beverage service and hospitality. A high school diploma or GED equivalency is preferred but not mandatory, reflecting Sheraton's commitment to providing opportunities for career growth consistently and supportively.
Joining Sheraton means becoming part of a vibrant global team committed to excellence, diversity, and a culture that celebrates each associate's unique contributions. The company offers an inclusive workplace culture, equitable opportunity, and a welcoming environment where everyone can belong and thrive. If you are enthusiastic about creating meaningful guest experiences, working in a supportive team environment, and contributing to a world-renowned hospitality brand, this role at Sheraton Hotels & Resorts is an exceptional chance to develop your career while making a positive impact every day.
Job Requirements
- High school diploma or GED preferred
- No related work experience required
- No supervisory experience required
- Ability to stand, walk, and perform manual tasks for extended periods
- Ability to lift and move objects up to 25 pounds
- Ability to follow instructions and company policies
- Ability to communicate effectively with guests and team members
- Commitment to safety and security protocols
Job Qualifications
- High school diploma or GED equivalent preferred
- No related work experience required
- No supervisory experience required
- Ability to speak clearly and professionally
- Strong customer service skills
- Ability to follow safety procedures
- Good communication and teamwork abilities
- Basic math skills for handling cash
- Physical capability to perform job duties
Job Duties
- Complete opening and closing duties including setting up supplies and tools
- Clean all equipment and areas
- Input orders into cash register system and collect payment
- Take orders, prepare food and coffee beverages
- Ensure appliances are turned on/off at appropriate times
- Bus coffee cart areas and tables
- Clean dishes, utensils, work areas, tables and equipment throughout the day
- Count bank at end of shift, complete cashier reports, resolve discrepancies, drop off receipts, secure bank
- Follow company safety and security policies
- Welcome and assist guests
- Develop positive working relationships and support team goals
- Ensure adherence to quality standards
- Visually inspect tools and equipment
- Perform other reasonable duties as requested
Job Criteria
Experience
No experience required
Job Location
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