Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $14.00
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Work Schedule

Standard Hours
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Benefits

free associate parking
free meal
25% discount in Resort outlets
hotel discounts
Friends and family discount

Job Description

The Beach Market Barista position at the Opal Collection in Florida offers a fantastic opportunity for individuals passionate about coffee and excellent customer service to work in a lively hospitality and restaurant environment. The Opal Collection is a distinguished provider in the hospitality industry, known for its commitment to exceptional guest experiences and high standards of service. This particular role is based at the Beach Market Cafe, which operates within the resort facilities, serving both residents and visitors who seek quality coffee beverages and light fare in a welcoming atmosphere. As a Beach Market Barista, you will be the face of the cafe, responsible for preparing and selling a variety of coffee drinks while ensuring a world-class service experience for every customer that visits the establishment. The barista role requires both technical proficiency in coffee preparation and an engaging customer service approach, making it an ideal job for those who enjoy working in fast-paced, dynamic environments.

This role is full-time and offers a competitive hourly wage starting at $14, with compensation reflective of experience along with several attractive benefits. Employees are granted free associate parking, a free meal during every shift, and a 25 percent discount across resort outlets. Additional perks include hotel discounts courtesy of the Opal Collection, as well as friends and family discounts. These advantages create a supportive and rewarding work environment that values the contributions of each team member. As a member of the Beach Market team, baristas play a crucial role in maintaining service quality and customer satisfaction by following precise coffee making recipes and techniques for a range of beverages such as espressos, cafe lattes, and cappuccinos. The role extends beyond coffee preparation, encompassing payment transactions, inventory management, and maintaining cleanliness and organization of the workspace. Employees are encouraged to engage with customers by answering questions, promoting menu items, and responding politely and efficiently to any inquiries or concerns.

The Beach Market Barista is a vital position that ensures the operational success of the cafe. The barista is expected to work collaboratively with supervisors and co-workers to continue improving service efficiency and quality. This involves monitoring the quality of the products served and striving for innovation in menu options and customer engagement strategies. Safety and sanitation are paramount, with the barista responsible for adhering strictly to health regulations while maintaining a spotless environment. The Opal Collection also emphasizes professional conduct and adherence to company policies, as outlined in the Staff Member Handbook, fostering a respectful and inclusive workplace. By joining this team, candidates receive comprehensive training to excel both in coffee craftsmanship and exceptional hospitality service, equipping them with skills that are transferable across the broader food and beverage industry.

Overall, the Beach Market Barista role is perfect for individuals seeking a stable, full-time position in a reputable company that offers competitive compensation, excellent benefits, and a supportive team culture within the vibrant hospitality sector. It provides numerous growth opportunities and a platform to engage directly with customers, enhancing their experience through quality beverages and outstanding service, all within a beautiful beachside destination.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a coffee shop or food service environment preferred
  • Ability to perform repetitive tasks and stand for long periods
  • Excellent customer service and communication skills
  • Basic math skills for handling transactions
  • Ability to work early mornings, weekends, and holidays
  • Availability to work full-time
  • Knowledge of health and safety standards relevant to food and beverage preparation

Job Qualifications

  • Proven experience as a barista or in a similar customer-facing role
  • Familiarity with coffee brewing equipment and beverage preparation techniques
  • Strong interpersonal skills and ability to work collaboratively in a team setting
  • Attention to detail and commitment to maintaining high-quality service standards
  • Ability to multitask efficiently while maintaining a friendly demeanor
  • Basic computer skills for POS operation

Job Duties

  • Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks such as espresso, cafe latte, and cappuccino
  • Receive and process payments once placing customer food and beverage orders through POS
  • Order, receive, stock supplies and retail products
  • Preparing and serving beverages ranging from simple to elaborate ones
  • Preparing and serving food items such as soups, sandwiches and pastries
  • Answering customers' questions about menu choices
  • Promoting and recommending menu options to customers
  • Maintaining inventory and equipment by cleaning, troubleshooting and scheduling repairs
  • Respond to orders, questions, concerns, and complaints in a polite and efficient manner
  • Accurately handle cash and credit card payments, following appropriate cash-handling procedures
  • Serve customers quickly and efficiently
  • Demonstrate a thorough understanding of all the menu offerings
  • Observe relevant health and safety standards
  • Keeping the work environment sanitary and organized
  • Evaluating and modifying processes to improve efficiency and quality of service
  • Working to attract new customers and expanding the menu
  • Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency
  • Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management
  • Adheres to all company policies and procedures as established in the Staff Member Handbook

Job Criteria

Experience

Mid Level (3-7 years)


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