Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Opportunities for training and development
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

Missouri State University, located in Springfield, Missouri, is a prominent public university known for its commitment to academic excellence, community involvement, and providing quality services on campus. Serving a vibrant community of students, faculty, and staff, the university fosters an environment that encourages growth, diversity, and active engagement with educational and service opportunities. The campus is not only a hub for learning but also for various services that support student life, including food and beverage operations designed to offer comfort and convenience.\n\nThis full-time Barista position at Missouri State University is a key role within the campus food service team, specifically under Chartwells Higher Ed, a division of Compass Group, which specializes in managing quality dining experiences in educational facilities. This role is open immediately and offers a competitive pay range between $16.00 and $18.00 per hour. Working primarily Monday through Friday with occasional Saturdays as needed, this position is perfect for individuals who want to join a dynamic team and contribute to making campus life more enjoyable. The Barista position requires no prior experience as comprehensive training will be provided; therefore, it is an excellent entry-level opportunity to develop skills in customer service, food preparation, and working within a fast-paced environment.\n\nThe primary responsibility of this position is to prepare and serve espresso drinks and related food and beverage items following standard recipes and adhering to HACCP (Hazard Analysis Critical Control Point) food safety guidelines. The employee will interact with customers in a friendly and courteous manner, ensuring a high level of customer satisfaction through efficient service and product knowledge. The role involves operating point-of-sale (POS) systems, handling both cash and card payments, and maintaining a clean, organized work area that meets sanitation standards. Employees are expected to restock supplies, manage condiment replenishment, and assist in merchandising display foods attractively.\n\nThe position also emphasizes teamwork, communication, and reliability. Baristas serve not only as food and beverage preparers but also as customer service representatives and brand ambassadors for the university’s dining services. Working at Missouri State University provides associates with opportunities for professional development, continuous training, and the benefits of working in a positive and engaging environment. The job offers various benefits, including health, dental, vision insurance, retirement plans, wellness programs, and more, with additional perks like the Instapay option for financial convenience through the One @Work app.\n\nBeing part of Compass Group means being part of a larger commitment to diversity, inclusion, and employee well-being. The company is an equal opportunity employer that values employees from all backgrounds and experiences, fostering a workplace where each person’s contribution is respected and rewarded with competitive wages and benefits. This position is ideal for someone looking to start or grow a career in hospitality and food service within an academic setting that values purpose, learning, and meaningful impacts.

Job Requirements

  • no prior experience required
  • willing to train
  • ability to stand for extended periods
  • must be able to work monday through friday with some saturdays
  • basic math skills
  • ability to follow food safety guidelines
  • good interpersonal skills
  • ability to operate pos device

Job Qualifications

  • high school diploma or equivalent preferred
  • customer service experience is a plus
  • ability to handle cash and operate pos system preferred
  • basic knowledge of food safety and hygiene standards preferred
  • effective communication skills
  • ability to work in a fast-paced environment
  • willingness to learn and be trained
  • friendly and courteous demeanor

Job Duties

  • prepares espresso orders for customers and catering using standard measures and recipes
  • enters orders accurately into pos device
  • accepts cash and charge payments
  • replenishes condiments, beverages and general supplies while maintaining cleanliness of service area
  • ensures proper presentation, portion control and maintenance of proper serving temperatures
  • maintains sanitation and orderliness of all equipment, supplies and utensils
  • ensures proper food preparation by using approved recipes and following prescribed production standards
  • keeps display equipment clean and free of debris during meal service
  • cleans equipment and workstation thoroughly before leaving the area for other assignments
  • greets customers courteously and interacts in a manner to ensure customer satisfaction
  • relays relevant concerns from customers to supervisors
  • serves customers quickly and efficiently, and prevents delays in serving lines
  • demonstrates a complete understanding of daily menu items and accurately explains them to customers
  • serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process
  • ensures all display foods are merchandised attractively per standards
  • serves food neatly and attractively per standard
  • performs other duties as assigned

Job Criteria

Experience

No experience required


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