Barista

Driftwood Hospitality Management is a leading company in the hospitality industry known for its fully integrated approach to managing hotels and hospitality services with a strong focus on outstanding client service. The company prides itself on fostering a culture where associates are empowered to take initiative, be proactive, and directly contribute to the success of their properties through well-defined strategies and objectives. This collaborative and supportive work environment allows team members—from every level and position—to thrive and deliver exceptional guest experiences. Driftwood Hospitality Management’s reputation is built on hiring and nurturing the best talent, ensuring that every employee is valued and contributes meaningfully to the company’s mission and goals.

This position centers on providing guests with prompt, courteous service and quality products, primarily in the food and beverage sector within a hotel environment that operates 24/7 throughout the year. The role demands maintaining a calm and professional demeanor even during busy or unusual circumstances, ensuring that the store or service area continues to run efficiently and meets the high standards expected by the company. Employees in this role are expected to anticipate customer needs by being observant and proactive, communicate effectively with management to respond appropriately to store or guest demands, and deliver legendary customer service that enhances every customer’s experience.

Responsibilities include adhering strictly to company policies on cash handling, safety, and security, which ensures the protection and well-being of all team members during each shift. Maintaining a clean and organized workspace is essential to allow for smooth operations and to enable quick access to resources and products. The role requires consistent preparation of quality beverages, whole bean coffee, and food products, following all specified recipes and presentation standards. Additionally, employees must follow stringent health, safety, and sanitation guidelines to uphold the highest standards of cleanliness and operational excellence.

Working hours for this role vary to accommodate the hotel's continuous operations, requiring flexibility to work early mornings, evenings, weekends, nights, and holidays as needed. Regular attendance and punctuality are critical to ensuring consistent service delivery. Although no previous experience is required, excellent communication and customer service skills are essential for success in this role. Physical demands include the ability to stand and walk continuously throughout shifts and to lift or transport items weighing up to 30 pounds across busy environments.

Driftwood Hospitality Management offers a competitive benefits package that includes health and life insurance, a 401(k) plan, disability coverage, employee assistance program, paid time off, and various discounts on rooms, food, and beverages. The company's commitment to diversity and inclusion ensures an equitable and supportive workplace for all team members, welcoming applicants from all backgrounds and legally protected statuses. This role is ideal for individuals seeking growth within the vibrant hospitality sector and who are passionate about creating memorable guest experiences while working in a dynamic and team-oriented environment.