Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.50 - $17.78
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program

Job Description

HMSHost is a global leader in travel dining and retail, providing exceptional food service experiences at airports, highway travel plazas, and various other travel venues worldwide. With decades of expertise, the company is committed to delivering quality products and services that enhance the travel experience for millions of guests every year. As a highly reputable employer in the hospitality industry, HMSHost offers robust career opportunities, comprehensive benefits, and a vibrant work culture that values diversity, teamwork, and customer satisfaction. The company’s presence in numerous locations ensures employees have the opportunity to grow professionally while contributing to an organization that emphasizes excellence and customer service.

Joining HMSHost as a Barista means becoming part of a dedicated team focused on delivering world-class service and memorable experiences to travelers from all around the globe. This full-time or part-time role involves engaging directly with customers to prepare and serve high-quality beverages and food products, adhering strictly to recipe and presentation standards. Baristas are ambassadors of the brand who create a welcoming atmosphere by greeting guests warmly, accurately taking orders, handling cash transactions, and maintaining a clean and organized work environment. The position demands a calm and focused attitude during busy periods to ensure smooth store operations and a positive team dynamic.

The role also offers excellent growth potential, with ongoing training and career development opportunities to enhance skills and advance within HMSHost. Employees receive access to a range of benefits, including health, dental and vision insurance, generous paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company match, and company-paid life insurance. Tuition reimbursement and an employee assistance program empower staff members to invest in their personal and professional futures. Additionally, the referral program encourages team members to bring in new talent and earn bonuses. By fostering an inclusive and rewarding work environment, HMSHost ensures its employees feel valued and motivated as part of a global hospitality leader.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or food service preferred
  • Ability to work flexible hours, including weekends and holidays
  • Strong communication skills
  • Positive attitude and friendly demeanor
  • Ability to stand for extended periods
  • Willingness to follow safety and hygiene guidelines

Job Qualifications

  • Strong social skills and love to meet new people
  • Ability to stay calm and enjoy working in fast and exciting environments
  • Ability to learn new things and pick up new skills quickly
  • Ability to understand and follow verbal and written instructions, policies and rules
  • Basic math skills to accurately count money and make change
  • Ability to work well with others to create a strong and cooperative team

Job Duties

  • Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
  • Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
  • Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
  • Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
  • Keep the store clean, stocked, organized and decorate customer display areas
  • Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security

Job Criteria

Experience

Entry Level (1-2 years)


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