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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $16.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost is a leading global provider of food and beverage services in travel venues, specializing in airport concessions. With a presence in many of the busiest airports across the globe, HMSHost is committed to delivering exceptional hospitality experiences to travelers and guests through an extensive network of restaurants, cafes, and retail outlets. The company prides itself on creating vibrant and welcoming environments for both customers and employees, emphasizing growth, inclusivity, and opportunity. The committed team at HMSHost works diligently to provide a seamless and memorable experience that goes beyond simply serving meals and beverages, ensuring that each guest feels valued... Show More
Job Requirements
- High school diploma or equivalent
- prior customer service experience preferred
- ability to perform basic math calculations
- strong communication skills
- ability to work flexible hours including weekends and holidays
- ability to stand for extended periods
- capability to operate cash registers and follow cash handling procedures
- maintain cleanliness and organization
- comply with company policies including safety and security
- legal authorization to work in the country
Job Qualifications
- High school diploma or equivalent
- prior experience in customer service or food and beverage roles preferred
- strong social skills with an ability to engage customers pleasantly
- ability to follow verbal and written instructions
- basic math skills for handling cash accurately
- ability to work well in a team environment
- ability to remain calm and efficient in a fast-paced setting
Job Duties
- Greet all guests with a smile while taking food and drink orders
- answer any questions
- call guests by name and thank them for their order
- provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards
- provide legendary service
- stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- operate a cash register and receive payment from guests while following all brand and HMSHost customer service and cash handling policies and procedures
- keep the store clean, stocked, organized and decorate customer display areas
- act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures including those for safety and security
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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