BARISTA

Manchester, NH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $21.00

Work Schedule

Standard Hours

Flexible

Benefits

Retirement Plan

Associate Shopping Program

Health and wellness programs

Discount Marketplace

Identity Theft Protection

Pet insurance

voluntary benefits including Critical Illness Insurance

Job Description

Compass Group is a leading global foodservice company committed to delivering exceptional dining experiences and fostering inclusive workplace environments. Renowned for employing talent that shares a passion for food and hospitality, Compass Group operates through various brands including FLIK Hospitality. FLIK Hospitality is dedicated to providing high-quality food solutions and outstanding customer service across diverse client locations. The company values its associates by investing in their growth and recognizing their contributions, making it a great place for career development in the foodservice industry. The employment opportunity is for a full-time Barista position located at Fidel ContraCafe, 2 Contra Way, Merrimack, NH. This job offers a competitive pay range of $20.00 to $21.00 per hour and operates on a Monday through Friday schedule with varying hours, providing a stable and consistent work routine for the successful candidate. The application process is streamlined and modern with online applications accepted exclusively, emphasizing ease and efficiency in recruiting. This position is ideal for individuals with previous customer service experience looking to thrive in a dynamic, customer-facing role.

As a Barista at Compass Group’s FLIK Hospitality, the role encompasses preparing and serving coffee and espresso beverages along with related food items while maintaining adherence to strict food safety standards such as HACCP. It involves direct interaction with customers, ensuring a welcoming, courteous, and efficient service environment. The Barista will be responsible for handling transactions accurately and maintaining the presentation and cleanliness of the service area and equipment. This role provides an excellent opportunity to develop specialized skills in coffee preparation, customer communication, and sales advocacy within a supportive and engaging workplace culture. Employees benefit from company-provided meals, uniforms, and laundering services at select locations, highlighting Compass Group’s commitment to a supportive work environment. Additionally, FLIK Hospitality offers comprehensive benefits to both full-time and part-time associates, including retirement plans, health and wellness programs, insurance options, and paid/unpaid time off in compliance with applicable laws. This position not only offers a job but serves as a stepping stone for those interested in building a meaningful and rewarding career in hospitality and food service, emphasizing continuous learning, team collaboration, and customer satisfaction. Join Compass Group and experience a workplace where your passion and professionalism can truly flourish.

Job Requirements

Previous customer service experience preferred
Ability to work Monday through Friday with varying hours
Must be able to perform the essential functions of the position satisfactorily with or without a reasonable accommodation
Willingness to comply with company policies including drug-free workplace
Ability to pass any required background screenings
Must be able to stand and perform physical tasks related to coffee preparation and service
Ability to work in a team-oriented environment

Job Qualifications

Previous customer service experience preferred
Ability to handle cash and process transactions accurately
Knowledge of food safety standards such as HACCP
Strong interpersonal and communication skills
Ability to work efficiently in a fast-paced environment
Basic understanding of coffee and espresso preparation techniques
High school diploma or equivalent preferred

Job Duties

Prepares espresso orders for customers and catering using standard measures and recipes
Enters orders accurately into POS device
accepts cash and charge payments
Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area
Ensures proper presentation, portion control and maintenance of proper serving temperatures
follows HACCP standards
Maintains sanitation and orderliness of all equipment, supplies and utensils
Ensures proper food preparation by using approved recipes and following prescribed production standards
Keeps display equipment clean and free of debris during meal service
Cleans equipment and workstation thoroughly before leaving the area for other assignments
Greets customers courteously and interacts in a manner to ensure customer satisfaction
Relays relevant concerns from customers to supervisors
Serves customers quickly and efficiently, and prevents delays in serving lines
Demonstrates a complete understanding of daily menu items and accurately explains them to customers
Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process
Ensures all display foods are merchandised attractively per standards
Serves food neatly and attractively per standard
Performs other duties as assigned