Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career Development
Job Description
Hy-Vee is a well-established and highly respected grocery store chain known for its commitment to quality and customer satisfaction. Founded over 80 years ago, Hy-Vee has grown into one of the most trusted names in the retail grocery business across the Midwest. The company operates as a employee-owned cooperative, fostering a unique culture that values its employees as its greatest asset. Hy-Vee's mission revolves around providing excellent service, high-quality products, and a shopping experience that exceeds customer expectations. Central to its philosophy is the promise of "a helpful smile in every aisle," reflecting the friendly and supportive atmosphere the company cultivates among its workforce and customers alike.
Hy-Vee's Coffee Shop department plays a pivotal role in enhancing the shopping experience by offering delicious coffee and fresh food options crafted with care. This department embodies the company's dedication to exceptional customer service, creating a welcoming environment where customers can enjoy high-quality beverages and snacks.
The Barista position within the Coffee Shop department at Hy-Vee is a dynamic role that requires enthusiasm, attention to detail, and strong customer engagement skills. As a Barista, you will be responsible for reviewing and fulfilling customer orders, ensuring all food handling practices meet safety standards, and maintaining a clean, organized workspace. Your contribution will extend beyond simple order preparation to include creating a positive company image through courteous, friendly, and efficient customer service.
This role operates within a supportive team environment, reporting to the Coffee Shop Department Manager and collaborating closely with store management and other departments to ensure smooth store operations. As a Non-Exempt position, the Barista role offers an hourly wage structure with opportunities for consistent scheduling and growth within the company. Candidates who thrive in fast-paced environments, enjoy interacting with customers, and have a passion for coffee and food service will find this role rewarding and fulfilling.
Working at Hy-Vee means being part of a community that values partnership, growth mindset, results orientation, customer focus, and professionalism. The Barista position is integral to delivering the high standards Hy-Vee is known for, involving tasks such as greeting customers warmly, preparing and replenishing stock, managing customer orders both in-person and over the phone, and helping maintain the overall cleanliness and safety of the department.
In addition to day-to-day responsibilities, Baristas at Hy-Vee may also assist with ordering supplies, pricing products, washing dishes, and supporting other areas of the store as needed. This variety ensures that the position is engaging and offers opportunities to develop a wide range of skills relevant to the food service and retail industries. The physical demands of the job include the ability to perform medium work involving lifting and various physical activities necessary to maintain productivity and safety in the coffee shop setting.
Working conditions involve some exposure to noise, cleaning chemicals, and operational hazards typical of a busy retail environment. Baristas at Hy-Vee use a standard set of tools and equipment specific to coffee shop service, including registers, ice machines, dishwashers, and food preparation instruments. The role requires a responsible, dependable individual who can manage multiple priorities and maintain a positive, customer-focused attitude even during busy times.
If you are passionate about providing top-tier customer service, enjoy working as part of a team, and want to be part of an organization that values its employees, Hy-Vee's Barista position offers an excellent opportunity to grow your career in the food service industry. With a focus on safety, quality, and customer satisfaction, you will contribute directly to creating memorable experiences for customers in a vibrant, supportive workplace.
Hy-Vee's Coffee Shop department plays a pivotal role in enhancing the shopping experience by offering delicious coffee and fresh food options crafted with care. This department embodies the company's dedication to exceptional customer service, creating a welcoming environment where customers can enjoy high-quality beverages and snacks.
The Barista position within the Coffee Shop department at Hy-Vee is a dynamic role that requires enthusiasm, attention to detail, and strong customer engagement skills. As a Barista, you will be responsible for reviewing and fulfilling customer orders, ensuring all food handling practices meet safety standards, and maintaining a clean, organized workspace. Your contribution will extend beyond simple order preparation to include creating a positive company image through courteous, friendly, and efficient customer service.
This role operates within a supportive team environment, reporting to the Coffee Shop Department Manager and collaborating closely with store management and other departments to ensure smooth store operations. As a Non-Exempt position, the Barista role offers an hourly wage structure with opportunities for consistent scheduling and growth within the company. Candidates who thrive in fast-paced environments, enjoy interacting with customers, and have a passion for coffee and food service will find this role rewarding and fulfilling.
Working at Hy-Vee means being part of a community that values partnership, growth mindset, results orientation, customer focus, and professionalism. The Barista position is integral to delivering the high standards Hy-Vee is known for, involving tasks such as greeting customers warmly, preparing and replenishing stock, managing customer orders both in-person and over the phone, and helping maintain the overall cleanliness and safety of the department.
In addition to day-to-day responsibilities, Baristas at Hy-Vee may also assist with ordering supplies, pricing products, washing dishes, and supporting other areas of the store as needed. This variety ensures that the position is engaging and offers opportunities to develop a wide range of skills relevant to the food service and retail industries. The physical demands of the job include the ability to perform medium work involving lifting and various physical activities necessary to maintain productivity and safety in the coffee shop setting.
Working conditions involve some exposure to noise, cleaning chemicals, and operational hazards typical of a busy retail environment. Baristas at Hy-Vee use a standard set of tools and equipment specific to coffee shop service, including registers, ice machines, dishwashers, and food preparation instruments. The role requires a responsible, dependable individual who can manage multiple priorities and maintain a positive, customer-focused attitude even during busy times.
If you are passionate about providing top-tier customer service, enjoy working as part of a team, and want to be part of an organization that values its employees, Hy-Vee's Barista position offers an excellent opportunity to grow your career in the food service industry. With a focus on safety, quality, and customer satisfaction, you will contribute directly to creating memorable experiences for customers in a vibrant, supportive workplace.
Job Requirements
- Less than high school or equivalent experience
- Six months or less of similar or related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Ability to understand and follow verbal or demonstrated instructions
- Ability to write identifying information
- Ability to request supplies orally or in writing
Job Qualifications
- Less than high school or equivalent experience
- Six months or less of similar or related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Ability to understand and follow verbal or demonstrated instructions
- Ability to write identifying information
- Ability to request supplies orally or in writing
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food in a safe manner and ensures the work area is always clean and neat
- Reviews the status and appearance of the food for freshness
- Ensures that an adequate food supply is ready and on hand and develops or follows a production list
- Anticipates product needs for the department on a daily basis
- Prepares and replenishes product as necessary
- Checks in product, puts product away, and may review invoices
- Runs the department registers and receives payment, makes change, etc., where applicable
- Removes trash in a timely manner
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Washes dishes as necessary
- Orders product and supplies as necessary
- Prices products for customers as necessary
- Assists in other areas of store as needed
- Performs other job related duties and special projects as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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