Barista

Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed through the combination of Advocate Aurora Health and Atrium Health. Operating under different names such as Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin, Advocate Health is recognized nationally for its clinical innovation, superior health outcomes, consumer experience, and commitment to value-based care. With its headquarters in Charlotte, North Carolina, Advocate Health serves nearly six million patients and actively participates in hundreds of clinical trials and research studies. It is further distinguished by its collaboration with the Wake Forest University School of Medicine, which acts as the academic foundation of its enterprise. The health system is highly regarded for its expertise across multiple medical specialties including cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and specialized musculoskeletal programs. Employing approximately 155,000 teammates across 69 hospitals and over 1,000 care locations, Advocate Health also boasts one of the nation’s largest graduate medical education programs with more than 2,000 residents and fellows across over 200 training programs. Apart from this, the system is deeply committed to health equity, contributing over $6 billion annually towards community benefits to ensure accessible and equitable care for all populations.

This position is a part-time role located in Winston Salem, North Carolina, specifically within the 11111 Non Enterprise Corporate Starbucks department of Advocate Health. Working 20 hours per week with a variable, rotating schedule, the role offers a competitive pay range between $18.85 to $28.30 per hour. Importantly, this position is benefits eligible, offering employees day-one health coverage with options between copay or HSA-eligible health insurance plans. Benefits such as generous paid time off starting at 25 days per year for vacation, sickness, holidays, and personal matters further support employee wellness.

The role centers on creating the Starbucks Experience for Atrium Health Wake Forest Baptist customers, ensuring legendary customer service marked by prompt, friendly interactions and high-quality beverage preparation. The successful candidate will be responsible for preparing a variety of customer beverage orders, including espresso drinks and coffee of the day, consistently adhering to Starbucks standards. Operational tasks such as following proper safety guidelines, maintaining cleanliness, inventory management, cash handling, and equipment maintenance are integral components of the job. Additionally, employees are expected to present themselves professionally and use clear, courteous communication skills in all interactions with customers, nursing staff, managers, and hospital personnel.

Essential to the role is the completion of comprehensive training, including obtaining Barista certification with a minimum score of 90%. Experience in customer service is necessary, with previous Barista experience considered a valuable asset. The work environment requires constant standing and walking, occasional stooping, kneeling, lifting of up to 40 pounds, and frequent use of computer/POS systems and bar equipment. The role demands excellent communication skills, punctuality, and the ability to adjust to dynamic departmental needs. Advocate Health emphasizes a supportive work culture through numerous well-being programs, competitive compensation including premium and incentive pay, opportunities for annual raises based on performance, and access to educational assistance and financial wellness programs. This comprehensive Total Rewards package ensures employees can thrive both professionally and personally while delivering exceptional care and service to the health system’s diverse patient population.