Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

flexible schedule
employee discount
Free coffee
best in class training
Advancement opportunities
education discounts
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Community involvement

Job Description

Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each day. Known for its extensive variety of donuts—over 50 types—as well as premium beverages, bagels, breakfast sandwiches, and other freshly baked goods, Dunkin' has established itself as a cultural icon in the quick-service restaurant industry. The company offers a dynamic working environment where employees are valued and supported as integral members of the team. Through a franchise model, independent business owners operate each location, creating unique opportunities across the regions. Joining Dunkin' means becoming part of a community that takes pride in serving quality products with a smile.

As a Barista at Dunkin', you play a crucial role in helping America Run on Dunkin' by expertly preparing food and beverages while providing exceptional guest service. This role is ideal for those who thrive in fast-paced environments and enjoy engaging with customers in a friendly, community-focused setting. Duties include crafting delicious coffee and baked items to Dunkin's quality standards, maintaining a clean and organized workspace, and fostering a positive atmosphere that encourages customers to return. Dunkin' values diversity and invites applicants of all backgrounds, coffee lovers or not, to apply.

Beyond the day-to-day responsibilities, Dunkin' offers comprehensive support to Baristas to help them succeed and grow professionally. From leadership development programs designed to cultivate world-class leaders to ongoing training that ensures continuous learning, employees have room to advance within the brand. The company also emphasizes compassion and community involvement, encouraging team members to participate in charitable initiatives. Employment is flexible, including both full-time and part-time schedules to accommodate various lifestyles and commitments, making it particularly attractive for students or those seeking work-life balance.

Benefits are designed with employees' well-being in mind. Discounts on donuts and coffee let Baristas enjoy the products they serve at a reduced cost, while medical, dental, and vision plans provide essential health coverage. Additional perks include educational discounts through Southern New Hampshire University, recognition programs that celebrate hard work and success, and a cash referral program that rewards employees for bringing talented individuals into the family. The company fosters a culture of camaraderie and support, making Dunkin' not just a place to work but a community to belong to.

Working as a Barista at Dunkin' means you’ll be part of a team that supports you through the best days and the worst, ensuring you’re always set up to win. Whether you're just starting your career or seeking a role that offers advancement opportunities alongside an engaging work environment, Dunkin' welcomes you to apply and become one of the smile-makers in the coffee and baked goods industry. Note that employment is with a Dunkin' Donuts franchisee, independent business owners responsible for their own employees and benefit programs.

Job Requirements

  • minimum age of 16 years or higher as per applicable law
  • ability to manage time effectively
  • strong attention to detail
  • excellent guest service skills
  • availability to work flexible schedules including full-time and part-time
  • willingness to learn and adhere to food safety standards
  • willingness to work at an independently owned franchise

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service experience advantageous
  • ability to work flexible shifts including weekends and holidays
  • strong communication skills
  • attention to detail
  • friendly and approachable demeanor

Job Duties

  • prepare food and beverages expertly
  • provide exceptional guest service
  • maintain clean and organized workspace
  • foster positive customer interaction
  • follow health and safety guidelines
  • operate equipment properly
  • support team collaboration

Job Criteria

Experience

Entry Level (1-2 years)


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