Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
Retirement Plan
friendly work environment

Job Description

Bean & Gone is a renowned coffee shop located inside the Embassy Suites - Hilton Wilmington Riverfront, a popular hotel known for its exceptional hospitality and vibrant waterfront location. We pride ourselves on delivering high-quality coffee experiences to both hotel guests and visitors, blending excellent customer service with premium beverage offerings. Nestled within a well-frequented hotel, Bean & Gone attracts a diverse clientele ranging from business travelers to tourists and local coffee enthusiasts. The coffee shop’s inviting atmosphere is perfect for socializing, working, or simply enjoying a moment of relaxation with a freshly brewed cup.

We are currently seeking a dedicated and enthusiastic Barista to join our team at Bean & Gone. In this role, the Barista will be responsible for preparing and serving a variety of hot and cold beverages, including specialty coffees and teas, ensuring each cup meets our high standards of quality and taste. The Barista plays a crucial part in the customer experience by greeting patrons warmly, taking detailed orders that account for individual preferences, and maintaining a clean and organized bar area. This position requires hands-on experience with coffee brewing equipment, an understanding of flavor profiles, and excellent communication skills. The Barista will also handle payment transactions efficiently and comply with all health and safety regulations. Additionally, they will play a collaborative role by communicating customer feedback to management and suggesting potential menu enhancements.

The role offers a dynamic work environment within a prestigious hotel setting, providing an excellent opportunity for individuals passionate about coffee and customer service to grow their skills. We seek candidates who are flexible with working shifts and are committed to delivering a positive and memorable experience for every customer. Our Baristas are valued team members who contribute significantly to the friendly and professional culture that Bean & Gone fosters. This role is ideal for those looking to advance their career in the coffee industry and thrive in a fast-paced yet supportive workplace.

Job Requirements

  • Previous work experience as a Barista or Waiter/Waitress
  • Hands-on experience with brewing equipment
  • Flexibility to work various shifts
  • Ability to gauge customers’ preferences
  • Excellent communication skills
  • High school diploma
  • Relevant training is a plus

Job Qualifications

  • Previous work experience as a Barista or Waiter/Waitress
  • Hands-on experience with brewing equipment
  • Excellent communication skills
  • Ability to gauge customers’ preferences
  • High school diploma
  • Relevant training is a plus

Job Duties

  • Greet customers as they enter
  • Give customers drink menus and answer their questions regarding ingredients
  • Take orders while paying attention to details e.g. preferences of coffee blend, dairy and sugar ratios
  • Prepare beverages following recipes
  • Receive and process payments (cash and credit cards)
  • Keep the bar area clean
  • Check if brewing equipment operates properly and report any maintenance needs
  • Comply with health and safety regulations
  • Communicate customer feedback to managers and recommend new menu items

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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