
Job Overview
Compensation
Hourly
Range $13.25 - $15.00
Work Schedule
Flexible
Benefits
Employee Discounts
flexible schedule
Opportunity for advancement
Ongoing Management and leadership training opportunities
Employee retail and shift discounts
Prize opportunities through national contests
Local, regional, and national awards and recognition
Job Description
PJ's Coffee of New Orleans is a renowned coffee company that has been an influential presence in the coffee industry since its founding in 1978 by Phyllis Jordan. Known for her pioneering passion and commitment to coffee excellence, Phyllis Jordan set a standard of quality that involves using only the top 1% of Arabica beans, superior roasting techniques, and a personal devotion to the craft of coffeemaking. PJ's Coffee has grown significantly over the years, now operating more than 145 stores including four international locations, and continues to expand both in the United States and abroad. The company offers a diverse menu featuring hot, iced, and frozen coffee beverages, organic tea, and fresh breakfast pastries, emphasizing quality and customer satisfaction. Among its signature products is PJ's Original Cold Brew™ Iced Coffee, brewed daily using a unique cold-drip process that ensures a rich flavor with two-thirds less acidity. This innovative brewing technique has been perfected over more than 40 years and is a hallmark of PJ's Coffee's dedication to providing an exceptional coffee experience.
PJ's Coffee is dedicated not only to excellence in coffee but also to fostering community involvement and supporting local educational initiatives. The company prides itself on maintaining fresh, flavorful products and a welcoming atmosphere in all its locations. The culture at PJ's Coffee emphasizes employee development with ongoing management and leadership training, as well as numerous recognition programs and prize opportunities. Employees benefit from a flexible schedule, employee discounts, and career advancement opportunities, all within a supportive and dynamic work environment.
The role of a barista at PJ's Coffee is integral to the brand's identity and customer experience. Serving as the master craftsman behind all beverage and food offerings, the barista is responsible for crafting each item with precision and excellence. Beyond the technical skills, the barista plays a vital role in creating a positive environment for both customers and teammates through friendly and efficient service. This position demands a commitment to upholding the reputation and integrity of the PJ's Coffee brand, ensuring high standards of customer service, product knowledge, safety, and store cleanliness are consistently met.
Baristas at PJ's Coffee are encouraged to embrace the company's core values and demonstrate a passion for growth, with opportunities to advance to higher roles within the organization. The position requires a proactive approach, suggesting new product offerings to customers, managing store operations effectively, and maintaining rigorous adherence to company policies and procedures. Training sessions are provided regularly to enhance coffee knowledge and operational skills, supporting continuous employee development. The barista role is ideal for individuals who are outgoing, engaging, able to multitask in a fast-paced, team-based environment, and eager to contribute to the success of a well-established coffee brand with a rich history and promising future.
PJ's Coffee is dedicated not only to excellence in coffee but also to fostering community involvement and supporting local educational initiatives. The company prides itself on maintaining fresh, flavorful products and a welcoming atmosphere in all its locations. The culture at PJ's Coffee emphasizes employee development with ongoing management and leadership training, as well as numerous recognition programs and prize opportunities. Employees benefit from a flexible schedule, employee discounts, and career advancement opportunities, all within a supportive and dynamic work environment.
The role of a barista at PJ's Coffee is integral to the brand's identity and customer experience. Serving as the master craftsman behind all beverage and food offerings, the barista is responsible for crafting each item with precision and excellence. Beyond the technical skills, the barista plays a vital role in creating a positive environment for both customers and teammates through friendly and efficient service. This position demands a commitment to upholding the reputation and integrity of the PJ's Coffee brand, ensuring high standards of customer service, product knowledge, safety, and store cleanliness are consistently met.
Baristas at PJ's Coffee are encouraged to embrace the company's core values and demonstrate a passion for growth, with opportunities to advance to higher roles within the organization. The position requires a proactive approach, suggesting new product offerings to customers, managing store operations effectively, and maintaining rigorous adherence to company policies and procedures. Training sessions are provided regularly to enhance coffee knowledge and operational skills, supporting continuous employee development. The barista role is ideal for individuals who are outgoing, engaging, able to multitask in a fast-paced, team-based environment, and eager to contribute to the success of a well-established coffee brand with a rich history and promising future.
Job Requirements
- High school diploma or equivalent
- Ability to provide friendly and efficient customer service
- Willingness to work flexible schedules including weekends and holidays
- Basic math skills for cash handling
- Ability to stand for extended periods
- Strong attention to detail
- Ability to work well in a team environment
Job Qualifications
- Barista experience is ok, but not required
- You will be trained in the PJ's ways of serving the best cup of coffee in town
- Outgoing and engaging personality
- Exceptional communication and relationship-building skills
- Ability to multi-task and work in a fast-paced, team environment
- Ability to communicate through different communication channels, including email, phone, project management software, and conference calls if necessary
Job Duties
- Present a positive image of PJ's customers and coworkers
- Proactively suggest new beverages, drink enhancements, snacks, and pastries, to improve the overall experience and knowledge of customers
- Prepare all beverages and food to meet PJ's Coffee specifications and customer satisfaction
- Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store
- Follow cash handling procedures accurately
- Ensure the interior and exterior of a store meet sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels
- Alert management to operational needs, equipment failure, and necessary improvements that are needed
- Enforce and abide by company policies, procedures, and safety rules
- Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations
Job Criteria
Experience
No experience required
Job Location
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