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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $16.43
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost is a leading global restaurateur specializing in travel venues such as airports, highways, and malls. With a commitment to offering quality food and beverage services, HMSHost operates numerous well-known brands that cater to millions of travelers daily. The company prides itself on creating dynamic work environments where employees can thrive and grow, focusing on delivering exceptional guest experiences through world-class service. HMSHost integrates innovation, quality, and operational excellence, creating a vibrant culture that supports employee development and career advancement. The Raleigh Durham Airport location is part of this expansive network, offering a bustling and diverse setting ideal for those... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous customer service experience is an asset
- Ability to stand for extended periods
- Strong communication skills
- Ability to handle cash and operate a register
- Willingness to work flexible schedules including weekends and holidays
- Ability to follow safety and sanitation standards
Job Qualifications
- Strong social skills and ability to meet new people
- Ability to stay calm and enjoy working in a fast and exciting environment
- Ability to learn new things quickly
- Ability to understand and follow verbal and written instructions, policies and rules
- Basic math skills to accurately count money and make change
- Ability to work well with others to help create a strong and cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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