Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Energizing employee culture
Comprehensive learning and development programs
Inclusive and diverse employee engagement events
Exclusive discount and travel programs
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan

Job Description

Four Seasons Hotels and Resorts is a globally renowned luxury hospitality company that is powered by its exceptional people. Known for its commitment to excellence and genuine hospitality, Four Seasons offers unforgettable experiences to guests, residents, and partners worldwide. The company's culture is built on mutual respect and support, emphasizing the importance of treating others as one would like to be treated. This philosophy extends not only to guests but also within the team, ensuring a world-class employee experience that enables staff to deliver superior service consistently. With a presence in some of the most desirable destinations around the globe, Four Seasons stands as a symbol of luxury, quality, and impeccable service.

Located in Scottsdale, Arizona, this Four Seasons property offers employees a unique opportunity to live and work in one of the Southwest's most sought-after destinations. Scottsdale is known for its refined lifestyle featuring world-class golf courses, exquisite dining, premier shopping, wellness centers, and vibrant arts scenes. The location provides easy access to nearby attractions such as Old Town Scottsdale, Phoenix, and Sky Harbor International Airport. Additionally, the area offers opportunities for weekend getaways to stunning natural sites like Sedona, the Grand Canyon, and other desert and mountainous landscapes. Employees at this location benefit from a career that is as dynamic and enriching as the community itself, encouraging balance, professional growth, and meaningful connections.

The Barista role within Four Seasons Scottsdale plays a vital part in enhancing the guest experience by delivering expertly crafted coffee and specialty beverages with consistency and flair. This role requires attention to detail and a genuine passion for hospitality, as Baristas are often the first and last impression guests have at the coffee shop. Responsibilities include preparing and serving a variety of hot and cold beverages promptly and accurately, maintaining cleanliness and safety standards, handling cash transactions, and providing friendly and informative customer service.

Baristas contribute not only by making delicious drinks but also by creating a welcoming environment that reflects the luxury and warmth Four Seasons is known for. Ensuring compliance with health and safety regulations, managing inventory, and supporting team communication are integral parts of the job. The position demands physical stamina to stand and walk for extended periods and the ability to occasionally lift heavy items.

Four Seasons offers a supportive workplace with a culture that encourages individuality and growth. Employees have access to comprehensive learning and development programs, diverse engagement events, exclusive discounts, competitive wages, and a broad range of benefits including medical, dental, vision, and retirement plans. The role offers full-time hours with flexible scheduling that may include early mornings, evenings, weekends, and holidays, providing variety and balance for employees committed to working in a prestigious luxury environment.

This opportunity at Four Seasons Scottsdale not only promises a thriving career in luxury hospitality but also the chance to enjoy life in a vibrant and beautiful location. Joining Four Seasons means becoming part of an award-winning team dedicated to excellence, inclusivity, and creating lifelong impressions for all who walk through their doors.

Job Requirements

  • Previous experience as a Barista in a high-end or fast-paced hospitality environment
  • Strong knowledge of coffee preparation techniques and equipment
  • A passion for hospitality and guest interaction
  • Excellent communication and teamwork skills
  • Attention to detail and a commitment to quality
  • Ability to operate maintain and properly clean all kitchen equipment
  • The ability to stand/walk up to 10 hours per shift
  • Ability to lift up to 25 lbs occasionally throughout shift

Job Qualifications

  • Previous experience as a Barista in a high-end or fast-paced hospitality environment
  • Strong knowledge of coffee preparation techniques and equipment
  • A passion for hospitality and guest interaction
  • Excellent communication and teamwork skills
  • Attention to detail and a commitment to quality
  • Ability to operate maintain and properly clean all kitchen equipment
  • The ability to stand/walk up to 10 hours per shift
  • Ability to lift up to 25 lbs occasionally throughout shift

Job Duties

  • Take drink orders prepare hot and cold beverages and serve them promptly and accurately
  • Lift and transport coffee and hot water pots food trays and containers merchandise and other supplies necessary to maintain daily operations of the coffee shop
  • Maintain accurate cash handling while processing customer transactions alongside other assigned duties
  • Process transactions through the POS system efficiently and accurately including counting back correct change to guests
  • Prepare and serve food items such as heating sandwiches and other hot menu offerings as well as portioning and scooping ice cream and cold treats in accordance with food safety and quality standards
  • Adhere to all Four Seasons and Health Department food beverage and safety standards including maintaining a current Arizona Food Handler Card
  • Complete opening procedures including setting up coffee equipment food displays and merchandise presentation
  • Provide guests with information assistance and directions as requested maintain familiarity with hotel services and communicate hours of operation
  • Follow all safety procedures when operating food and beverage equipment and promptly report any accidents or injuries to Security
  • Stock restock and organize retail merchandise to ensure a well-maintained workspace and service level consistent with Four Seasons standards
  • Communicate pass-on information verbally and or in writing to keep team members informed of relevant updates and situations
  • Manage lost and found items in accordance with Four Seasons policies and the hotel’s Security procedures
  • Safely handle store and use all chemicals in compliance with established guidelines
  • Address guest concerns or complaints promptly professionally and with poise ensuring management is informed of the situation and resolution
  • Perform additional tasks or special projects as assigned by hotel management or leadership

Job Criteria

Experience

Mid Level (3-7 years)


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