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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Energizing employee culture
Comprehensive learning and development programs
Inclusive and diverse employee engagement events
Exclusive discount and travel programs
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Job Description
Four Seasons Hotels and Resorts is a globally renowned luxury hospitality company that is powered by its exceptional people. Known for its commitment to excellence and genuine hospitality, Four Seasons offers unforgettable experiences to guests, residents, and partners worldwide. The company's culture is built on mutual respect and support, emphasizing the importance of treating others as one would like to be treated. This philosophy extends not only to guests but also within the team, ensuring a world-class employee experience that enables staff to deliver superior service consistently. With a presence in some of the most desirable destinations around the globe,... Show More
Job Requirements
- Previous experience as a Barista in a high-end or fast-paced hospitality environment
- Strong knowledge of coffee preparation techniques and equipment
- A passion for hospitality and guest interaction
- Excellent communication and teamwork skills
- Attention to detail and a commitment to quality
- Ability to operate maintain and properly clean all kitchen equipment
- The ability to stand/walk up to 10 hours per shift
- Ability to lift up to 25 lbs occasionally throughout shift
Job Qualifications
- Previous experience as a Barista in a high-end or fast-paced hospitality environment
- Strong knowledge of coffee preparation techniques and equipment
- A passion for hospitality and guest interaction
- Excellent communication and teamwork skills
- Attention to detail and a commitment to quality
- Ability to operate maintain and properly clean all kitchen equipment
- The ability to stand/walk up to 10 hours per shift
- Ability to lift up to 25 lbs occasionally throughout shift
Job Duties
- Take drink orders prepare hot and cold beverages and serve them promptly and accurately
- Lift and transport coffee and hot water pots food trays and containers merchandise and other supplies necessary to maintain daily operations of the coffee shop
- Maintain accurate cash handling while processing customer transactions alongside other assigned duties
- Process transactions through the POS system efficiently and accurately including counting back correct change to guests
- Prepare and serve food items such as heating sandwiches and other hot menu offerings as well as portioning and scooping ice cream and cold treats in accordance with food safety and quality standards
- Adhere to all Four Seasons and Health Department food beverage and safety standards including maintaining a current Arizona Food Handler Card
- Complete opening procedures including setting up coffee equipment food displays and merchandise presentation
- Provide guests with information assistance and directions as requested maintain familiarity with hotel services and communicate hours of operation
- Follow all safety procedures when operating food and beverage equipment and promptly report any accidents or injuries to Security
- Stock restock and organize retail merchandise to ensure a well-maintained workspace and service level consistent with Four Seasons standards
- Communicate pass-on information verbally and or in writing to keep team members informed of relevant updates and situations
- Manage lost and found items in accordance with Four Seasons policies and the hotel’s Security procedures
- Safely handle store and use all chemicals in compliance with established guidelines
- Address guest concerns or complaints promptly professionally and with poise ensuring management is informed of the situation and resolution
- Perform additional tasks or special projects as assigned by hotel management or leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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