Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $15.50 - $20.95
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training
Referral program
Job Description
HMSHost is a global leader in the hospitality industry, specializing in providing food and beverage services mainly in travel venues including airports, highway stops, and tourist attractions. With a rich history and strong emphasis on exceptional customer service, HMSHost combines global resources and extensive expertise with a dedicated focus on creating rewarding work environments. This company is known for its commitment to offering competitive wages, comprehensive benefits, and ample opportunities for career advancement. HMSHost prides itself on creating a culture that values trust, loyalty, and inclusivity, ensuring each employee feels they belong and can be proud of their work. At the heart of HMSHost’s mission is a desire to help travelers feel good on the move by delivering consistent and memorable service experiences.
The Barista role at HMSHost involves more than just preparing and serving coffee; it requires engaging with customers to provide exceptional service, educating them about product options, and contributing to a vibrant, welcoming atmosphere. This position is non-exempt and typically reports to the Store Manager. Baristas are responsible for taking orders, accurately handling transactions, crafting beverages to company standards, and maintaining a clean and organized environment. Beyond these tasks, baristas play a pivotal part in setting the tone of the store through their friendly demeanor and ability to maintain calm during busy periods. This role suits someone enthusiastic, attentive to detail, and passionate about providing quality customer experiences. The position offers an hourly wage range of $15.50 to $20.95, reflective of experience and shift timing. In addition, HMSHost provides an extensive benefits package including health, dental, and vision insurance, generous paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company match, company-paid life insurance, tuition reimbursement, an employee assistance program, and career training and growth opportunities. The company also supports work-life balance and foster a positive work environment through referral bonuses and ongoing employee support programs. Overall, joining HMSHost as a Barista offers an exciting opportunity to grow within a global hospitality brand renowned for its commitment to employees and customers.
The Barista role at HMSHost involves more than just preparing and serving coffee; it requires engaging with customers to provide exceptional service, educating them about product options, and contributing to a vibrant, welcoming atmosphere. This position is non-exempt and typically reports to the Store Manager. Baristas are responsible for taking orders, accurately handling transactions, crafting beverages to company standards, and maintaining a clean and organized environment. Beyond these tasks, baristas play a pivotal part in setting the tone of the store through their friendly demeanor and ability to maintain calm during busy periods. This role suits someone enthusiastic, attentive to detail, and passionate about providing quality customer experiences. The position offers an hourly wage range of $15.50 to $20.95, reflective of experience and shift timing. In addition, HMSHost provides an extensive benefits package including health, dental, and vision insurance, generous paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company match, company-paid life insurance, tuition reimbursement, an employee assistance program, and career training and growth opportunities. The company also supports work-life balance and foster a positive work environment through referral bonuses and ongoing employee support programs. Overall, joining HMSHost as a Barista offers an exciting opportunity to grow within a global hospitality brand renowned for its commitment to employees and customers.
Job Requirements
- Ability to bend, twist, and stand to perform normal job functions
- Ability to speak, read and comprehend instructions, short correspondence and policy documents
- Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Ability to learn and maintain knowledge of brand products and procedures
- Some cash handling and customer service experience preferred
Job Qualifications
- Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Some cash handling and customer service experience preferred
- Ability to speak, read and comprehend instructions, short correspondence and policy documents
- Ability to learn and maintain knowledge of brand products and procedures
Job Duties
- Greets customers and takes food order
- provides information about products and looks for opportunity to up-sell products
- Prepares all drink orders to brand and HMSHost standards
- Operates a cash register and receives payment from customers in cash or credit card
- accurately counts and provides change to customers as required
- follows all HMSHost customer service and cash handling policies and procedures
- Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
- Cleans and stocks customer area
- Follows HMSHost and brand operational policies and procedures including those for safety and security to ensure the safety of all partners
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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