Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $19.29
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Work Schedule

Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
Access to TELUS Health resources
Travel Discounts
Commuter Benefits
Employee assistance program
Wellness Program
Educational development
Referral Bonus Program

Job Description

HHM Hotels is a well-established hospitality company committed to delivering exceptional guest experiences in a variety of settings including hotels, resorts, and food and beverage services. Known for prioritizing both customer satisfaction and sustainability, HHM Hotels has built a reputation for quality service and integrity. As a dynamic employer in the hospitality sector, the company offers diverse career paths and maintains a culture that values growth, education, and employee wellbeing. With a competitive pay scale averaging $19.29 per hour for the Barista position, HHM Hotels ensures rewarding compensation for its team members.

The Barista role at HHM Hotels is pivotal in delivering high-quality coffee and related beverages in accordance with the company's established guest service and sustainability standards. This role is vital for maintaining the operational flow within the coffee service area and upholding the overall guest experience. The Barista will take orders from guests, process payments using the POS system, and prepare food and beverage items with attention to detail and efficiency. Beyond the customer interface, the Barista will also be responsible for maintaining the cleanliness and stocking of the work area, including opening and closing duties which encompass setting up supplies, cleaning equipment, and ensuring all appliances operate as required.

This position follows HHM Hotels’ EarthView sustainability program, emphasizing environmentally responsible operations that reflect the company’s commitment to sustainable business practices. The Barista must adhere to all state, federal, and corporate guidelines related to food and beverage service, including regulations for alcoholic beverages where applicable. Furthermore, safe work practices, including the use of personal protective equipment and compliance with OSHA standards, are mandatory aspects of the job to protect both employees and guests.

HHM Hotels fosters a supportive work culture where employees can develop through a clearly defined growth path, with opportunities to advance from Host or Hostess to Head Barista and beyond into guest service roles. The company values individuals who embrace its core principles: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. This empowering philosophy inspires employees to deliver exceptional service with agility and responsibility.

In addition to the robust operational aspects of the role, the Barista position at HHM Hotels provides comprehensive employee benefits including competitive wages for both full-time and part-time associates, medical, dental, and vision health insurance, and paid time off. Employees also enjoy a 401(k) company match, daily pay options, free basic life insurance, and 24/7 access to TELUS Health, offering confidential support services. Additional perks include travel discounts, commuter benefits, an employee assistance and wellness program, educational and professional development opportunities, and a referral bonus program. The work environment demands physical stamina, requiring standing for extended periods, walking, lifting up to 25 pounds, and other physical activities necessary for maintaining operational standards.

Overall, joining HHM Hotels as a Barista means becoming part of a team dedicated to excellence in hospitality, supporting sustainability, and enhancing one’s career within a growing and reputable company.

Job Requirements

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Ability to stand for extended periods
  • Ability to lift up to 25 pounds
  • Ability to follow safety and sanitation guidelines
  • Basic math skills for handling payments
  • Ability to work varied schedules including holidays and weekends

Job Qualifications

  • High school diploma or equivalent
  • Customer service experience preferred
  • Barista experience a plus

Job Duties

  • Take coffee, beverage and food orders, input orders into POS system, collect payment and prepare orders
  • Bus coffee cart areas and tables
  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas
  • Ensure that appliances are turned on/off at the appropriate times
  • Stock and maintain work areas
  • Clean dishes, utensils, work areas, tables and equipment throughout the day
  • Obtain change required for expected business level, count bank at end of shift, complete designated cashier reports, resolve discrepancies, drop off receipts and secure bank
  • Abide by all State, Federal and Corporate requirements pertaining to food and alcoholic beverages
  • Follow all company and safety and security policies and procedures, report accidents, injuries and unsafe work conditions to manager, complete safety training and certifications
  • Follow sustainability guidelines and practices related to HHM's EarthView program
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Perform other duties as requested by management

Job Criteria

Experience

Entry Level (1-2 years)


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