Barista

Moxy Downtown Los Angeles is part of the vibrant and energetic Moxy Hotels brand, a portfolio under Marriott International. Known for its youthful spirit and playful attitude, Moxy Hotels provide an alternative to the traditional hotel experience. The hotel located at 1260 S Figueroa St, Los Angeles, California, is designed to cater to guests who seek not just accommodation but memorable moments filled with fun and spontaneity. Moxy Downtown LA embraces a lively communal atmosphere where guests can mingle, relax, and enjoy the dynamic culture of the city. As part of Marriott International, Moxy upholds a strong commitment to diversity, inclusion, and non-discrimination, fostering an environment where every employee is valued and celebrated for their unique backgrounds. The company promotes equal employment opportunities and ensures compliance with laws protecting applicants from discrimination based on disability, veteran status, or other protected classes. Employees here are empowered to bring their authentic selves to work while contributing to a workplace culture that prizes hospitality, warmth, and playfulness.

The Guest Experience Specialist role at Moxy Downtown Los Angeles is more than a traditional front desk job. This full-time, non-management position, paying between $26.16 and $32.70 per hour, invites individuals to take an active and energetic part in creating a unique guest experience from check-in to check-out. Specialists are entrusted with wide-ranging responsibilities that extend beyond administrative duties; they actively shape the narrative of the guest’s stay by anticipating needs, personalizing interactions, and providing insider knowledge about the local area. Whether it is processing operational needs, handling guest requests promptly, completing reports diligently, or delivering meals with a smile, the Guest Experience Specialist acts with a 'guest first' mindset. This means they move freely within their space to ensure service is smooth, seamless, and feels like an integral part of the overall experience.

This role requires a hands-on approach involving movement, lifting, carrying, and reaching up to 25 pounds, and being able to stand, sit, or walk for extended periods. Such physical engagement is key to maintaining the dynamic environment Moxy fosters. The company prioritizes professionalism in appearance and communication, alongside maintaining a safe workplace and strict adherence to company policies. The role is ideal for individuals who are highly energetic, resourceful, and enjoy engaging guests in meaningful ways. While barista experience is preferred, it is not mandatory, making this a great opportunity for those eager to develop new skills within the hospitality industry. The position also offers a supportive atmosphere where safety, quality standards, confidentiality, and asset protection are fundamental. Joining Moxy means joining a global team that values spirited service, creative problem-solving, and a do-it-yourself attitude. It is the perfect place for those who are thoughtful, spirited, and ready to deliver a memorable, joyful experience to guests, all while growing and becoming their best selves in a supportive and energetic environment.