Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $14.00 - $14.50
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Work Schedule

Flexible
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Benefits

Competitive wages
Health Insurance
Paid Time Off
Employee Discounts
Opportunities for advancement
Supportive team environment
Training and Development

Job Description

HMSHost is a leading global hospitality company committed to providing exceptional food and beverage experiences to travelers around the world. With a strong presence in airports, travel plazas, and other travel venues, HMSHost operates a diverse portfolio of renowned brands and restaurants. The company is dedicated to creating a supportive and inclusive work environment where employees can grow, thrive, and advance their careers. HMSHost prides itself on delivering high-quality service, offering competitive wages, and promoting a culture of respect, loyalty, and integrity. As part of the Avolta family, including Dufry, Hudson, and other affiliates, HMSHost upholds equal opportunity employment practices and fosters diversity by supporting individuals from various backgrounds, including minorities, women, disabled persons, and veterans. The organization strictly maintains a drug-free workplace and prioritizes safety, security, and compliance with all operational policies.

The Barista role at HMSHost offers an exciting opportunity for individuals passionate about customer service and quality beverage preparation. Working as a Barista involves interacting with a wide range of guests from diverse cultures and backgrounds, providing them with a memorable and enjoyable experience. This position pays $14.00 to $14.50 per hour and requires the ability to work efficiently in a fast-paced environment, especially during high volume periods. The Barista is responsible for greeting guests warmly, taking orders accurately, preparing beverages and food items according to established recipes and presentation standards, and operating the cash register while following all company procedures. Additionally, the role includes maintaining a clean, stocked, and organized store environment, decorating display areas to attract customers, and exemplifying the company’s values through honest and ethical conduct.

The successful candidate should possess strong social skills, a positive attitude, and the ability to stay calm under pressure. Adaptability and a willingness to learn new skills quickly are essential for success in this dynamic role. Basic math skills to handle transactions accurately and cooperation within a team environment are also important. Joining HMSHost means becoming part of a company that values your contributions, offers competitive pay, benefits, and opportunities for career advancement within the vibrant hospitality industry. If you enjoy meeting new people and delivering exceptional service, this Barista position at Cleveland Airport Food and Beverage locations is a great fit. Apply today to start your journey with HMSHost, where you can help travelers feel good on the move and build a rewarding career.

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to stand for extended periods
  • Ability to work flexible hours, including weekends and holidays
  • Basic cash handling skills
  • Ability to communicate effectively in English
  • Must be legally authorized to work in the United States

Job Qualifications

  • Strong social skills and a love to meet new people
  • Ability to stay calm and enjoy working in a fast and exciting environment
  • Willingness to learn new things and pick up new skills quickly
  • Ability to understand and follow verbal and written instructions, policies and rules, and to request assistance when needed
  • Basic math skills to accurately count money and make change
  • Ability to work well with others to help create a strong and cooperative team

Job Duties

  • Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
  • Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
  • Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
  • Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
  • Keep the store clean, stocked, organized and decorate customer display areas
  • Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security

Job Criteria

Experience

Entry Level (1-2 years)


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