Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $18.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

flexible schedule
Training and Development
Employee Discounts
fun work environment
Opportunities for advancement
team-oriented culture
Health Insurance

Job Description

Dutch Bros Coffee is a vibrant and innovative coffee company known for its commitment to creating joyful experiences through exceptional coffee and outstanding customer service. Founded with a unique blend of passion, energy, and community spirit, Dutch Bros Coffee has grown into a beloved brand that stands out not only for its quality beverages but also for its dynamic and fun-loving workplace culture. The company prides itself on being more than just a coffee company—it’s a people company serving coffee, emphasizing the human connection and positive interactions with every cup served. Known for its fast-paced, customer-driven environment, Dutch Bros Coffee attracts individuals who are passionate, energetic, and eager to be part of a team that truly believes in what they are doing.

The part-time Broista role at Dutch Bros Coffee is a vital position primarily responsible for crafting high-quality coffee drinks according to company guidelines and vision. This role emphasizes excellent customer service, ensuring every customer feels valued and enjoys their moment of special while receiving their perfectly made beverage. The Broista embodies the culture of Dutch Bros by demonstrating core values such as speed, quality, and service, as well as maintaining a positive and reliable presence at work. The role demands flexibility with scheduling, requiring availability to work various shifts, including early mornings, evenings, and weekends, and to serve any shop within the operator’s territory as needed.

Broistas are the face of Dutch Bros and play a crucial part in delivering an enjoyable and convenient experience to customers. They engage with customers warmly and help educate them about menu offerings, current specials, and products. The role entails not only preparing drinks to exact standards but also contributing to a welcoming and clean environment. Dutch Bros fosters a supportive team culture where Broistas are encouraged to be dependable team members, uphold company policies, attend mandatory meetings, and continuously grow within their role. Positive attitude, enthusiasm, and consistent reliability are key attributes expected from a successful Broista.

Job Requirements

  • Minimum availability of 15 hours per week
  • Must have reliable transportation
  • Must have current Food Handlers Certification if applicable
  • Ability to work a flexible, changing schedule including early mornings, evenings, and weekends
  • Be punctual and follow appearance guidelines
  • Ability to work at any shop within the operator's territory as needed

Job Qualifications

  • Demonstrate core values of speed, quality, and service
  • Embody the culture created by Dutch Bros
  • Have reliable transportation and punctuality
  • Possess current Food Handlers Certification if applicable based on state and local laws
  • Ability to work a flexible schedule including early mornings, evenings, weekends
  • Availability to work at any shop within the operator's territory as needed

Job Duties

  • Make and serve drinks according to Dutch Bros standards exactly as ordered
  • Engage customers and provide a welcoming experience by greeting and thanking them with a smile
  • Educate customers about menu items, products, and current specials to help them get exactly what they want
  • Maintain punctuality, follow appearance guidelines, and be ready to serve customers
  • Keep the shop clean and maintain an excellent atmosphere including appropriate music volume and content
  • Attend mandatory meetings, know resources, and follow company policies as outlined in the Mafia Manifesto and Employee Handbook

Job Criteria

Experience

Entry Level (1-2 years)


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