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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Day 1 medical
Dental Insurance
Vision Insurance
Uber benefit
recognition programs
Tuition Reimbursement
Paid Time Off
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. With 43 destinations spanning the continent, as well as online sports betting and iCasino platforms such as ESPN BET and theScore Bet Sportsbook and Casino, PENN Entertainment is at the forefront of changing the entertainment landscape. The company values diversity, sustainability, and a commitment to its communities, team members, vendors, and the environment. As an industry leader, PENN Entertainment is dedicated to creating fun and memorable experiences for its customers while fostering an inclusive and supportive workplace for its employees.
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Job Requirements
- applicant must be at least 18 years of age
- high school diploma or equivalent preferred
- previous cash handling experience a plus
- ability to communicate effectively with others
- must be able to read, write, speak, and understand English
- must have excellent customer service and interpersonal skills
- ability to maintain a high level of confidentiality and professionalism
- previous food and beverage experience preferred
- must have basic math skills, including the ability to add, subtract, multiply, and divide
- previous Starbucks or barista experience an asset
- ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
- ability to work a flexible shift, including nights, weekends, holidays, and overtime, as business needs dictate
Job Qualifications
- high school diploma or equivalent preferred
- previous cash handling experience a plus
- ability to communicate effectively with others
- must be able to read, write, speak, and understand English
- must have excellent customer service and interpersonal skills
- ability to maintain a high level of confidentiality and professionalism
- previous food and beverage experience preferred
- must have basic math skills, including the ability to add, subtract, multiply, and divide
- previous Starbucks or barista experience an asset
- ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
- ability to work a flexible shift, including nights, weekends, holidays, and overtime, as business needs dictate
Job Duties
- provides excellent guest service while making quality, hand-crafted beverages
- responsible for educating guests about premium coffees, teas, gelatos, and menu items
- prepares and sells coffee drinks, such as espresso, café latte, and cappuccino, by following recipes and preparation techniques
- operates electronic cash register system to accurately and immediately account for transaction payments
- delivers guest orders
- ensures guest satisfaction through food quality checks and responds to guest complaints
- maintains equipment by following operating instructions, troubleshooting breakdowns, maintaining supplies, and performing cleaning and preventive maintenance
- ensures a fresh and appealing display by keeping cases, shelves, and displays clean and well stocked, while continuously checking and ensuring freshness and quality of products
- maintains a clean and welcoming dining room with attention to detail, sanitation, and safety
- performs all other related and compatible duties as assigned
- maintains strict confidentiality in all company matters
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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