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Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling

Job Description

Grand Beach Hotel is a renowned hospitality establishment known for its commitment to exceptional guest experiences, luxury accommodations, and premium services. Located in a vibrant tourist destination, the hotel attracts diverse clientele from around the world, offering a welcoming atmosphere coupled with high-end amenities. The hotel prides itself on fostering a collaborative work environment where employees are valued and supported to contribute their best. This establishment emphasizes training, safety, and guest satisfaction as core pillars of its operations, maintaining a prestigious reputation in the hospitality industry through dedicated service and attention to detail.

The Barista position at Grand B... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to work late hours
  • working knowledge of coffee service and basic food service
  • certification in responsible alcohol awareness training
  • three years of experience in customer service
  • ability to work a flexible schedule including weekends and holidays
  • strong communication and interpersonal skills
  • physical ability to lift/move up to 25 lbs
  • commitment to team collaboration and guest satisfaction

Job Qualifications

  • Ability to work late hours
  • working knowledge of coffee service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
  • three years of work experience interacting with people in a positive environment
  • understanding all cultures
  • Responsible Alcohol Awareness Training Certification or equivalent
  • able to work a flexible schedule including weekends and holidays

Job Duties

  • Serve food course and alcoholic beverages to the guest
  • suggestively sell beverages and menu items
  • take orders
  • answer guest questions
  • make recommendations
  • up-sell liquors
  • welcome and acknowledge all guests according to company standards
  • communicate drink orders to the bar through the point of sales system
  • request identification from any guest who appears to be under 30 years of age
  • remove dirty glasses and dishes, including lifting/moving of bus tubs up to 25lbs
  • keep tables clean at all times
  • maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections, correct glassware, and garnishes
  • maintain behavior consistent with sexual harassment/hostile work environment policy
  • report to work as scheduled, in proper uniform
  • apply excellent guest relations skills
  • observe hotel telephone etiquette, message, and call-handling procedures
  • perform special projects and duties as assigned
  • promote and apply teamwork skills at all times
  • be polite, friendly, and helpful to guests, management, and fellow team members
  • execute emergency procedures in accordance with hotel standards
  • comply with required safety regulations and procedures
  • attend appropriate hotel meetings and training sessions
  • maintain cleanliness and excellent condition of equipment and work area
  • comply with hotel standards, policies, and rules
  • recycle whenever possible
  • remain current with hotel information and changes
  • comply with hotel uniform and grooming standards
  • perform to standard all activities on the new hire training checklist within the first 30 days

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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