Barista

Miami Beach, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

flexible scheduling

Job Description

Grand Beach Hotel is a renowned hospitality establishment known for its commitment to exceptional guest experiences, luxury accommodations, and premium services. Located in a vibrant tourist destination, the hotel attracts diverse clientele from around the world, offering a welcoming atmosphere coupled with high-end amenities. The hotel prides itself on fostering a collaborative work environment where employees are valued and supported to contribute their best. This establishment emphasizes training, safety, and guest satisfaction as core pillars of its operations, maintaining a prestigious reputation in the hospitality industry through dedicated service and attention to detail.

The Barista position at Grand Beach Hotel is crucial in delivering an outstanding guest service experience. The Barista will be entrusted with the responsibility of crafting and serving high-quality coffee and beverage products to guests efficiently and courteously. This role demands a strong knowledge of coffee service, basic food service, and responsible alcohol service alongside expertise in handling point of sales systems. The individual must maintain excellent customer interaction, ensuring orders are accurately processed and payments collected promptly. Additionally, the Barista will be expected to uphold the hotel's standards in guest engagement, cleanliness, and operational procedures, contributing to a seamless service environment. This full-time role requires flexibility, including working late hours, weekends, and holidays, to meet the dynamic scheduling needs of the hospitality sector. Compensation aligns competitively with industry standards, rewarding skill, dedication, and experience in service roles. Joining the Grand Beach Hotel as a Barista means becoming part of a team dedicated to hospitality excellence and guest satisfaction, with opportunities for professional growth within the organization.

Job Requirements

High school diploma or equivalent
ability to work late hours
working knowledge of coffee service and basic food service
certification in responsible alcohol awareness training
three years of experience in customer service
ability to work a flexible schedule including weekends and holidays
strong communication and interpersonal skills
physical ability to lift/move up to 25 lbs
commitment to team collaboration and guest satisfaction

Job Qualifications

Ability to work late hours
working knowledge of coffee service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
three years of work experience interacting with people in a positive environment
understanding all cultures
Responsible Alcohol Awareness Training Certification or equivalent
able to work a flexible schedule including weekends and holidays

Job Duties

Serve food course and alcoholic beverages to the guest
suggestively sell beverages and menu items
take orders
answer guest questions
make recommendations
up-sell liquors
welcome and acknowledge all guests according to company standards
communicate drink orders to the bar through the point of sales system
request identification from any guest who appears to be under 30 years of age
remove dirty glasses and dishes, including lifting/moving of bus tubs up to 25lbs
keep tables clean at all times
maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections, correct glassware, and garnishes
maintain behavior consistent with sexual harassment/hostile work environment policy
report to work as scheduled, in proper uniform
apply excellent guest relations skills
observe hotel telephone etiquette, message, and call-handling procedures
perform special projects and duties as assigned
promote and apply teamwork skills at all times
be polite, friendly, and helpful to guests, management, and fellow team members
execute emergency procedures in accordance with hotel standards
comply with required safety regulations and procedures
attend appropriate hotel meetings and training sessions
maintain cleanliness and excellent condition of equipment and work area
comply with hotel standards, policies, and rules
recycle whenever possible
remain current with hotel information and changes
comply with hotel uniform and grooming standards
perform to standard all activities on the new hire training checklist within the first 30 days