Barista

OPH is a renowned hospitality company celebrated for its dedication to Enlightened Hospitality, emphasizing exceptional customer service, quality products, and a positive work culture. As a company highly regarded as a great place to work, OPH fosters an environment where employees are passionate about their roles and committed to delivering memorable experiences to guests. The organization places a strong focus on maintaining welcoming store environments that are both clean and comfortable, supporting the overall guest experience.

The OPH Barista role is integral to this mission, representing the face of the brand and embodying the company’s guiding principles in every interaction. As an OPH Barista, you will provide legendary customer service marked by promptness, warmth, and professionalism. Your responsibilities will span preparing quality beverages and food items, ensuring all products meet strict recipe and presentation standards, and adhering to health, safety, and sanitation guidelines. This position requires a keen awareness of guest needs and store operations, allowing for the anticipation of demands and timely communication with management and team members.

The role also involves active participation in fostering a positive team environment. You will assist in training new partners, offering encouraging coaching, and recognizing shifts in team morale, communicating these observations to management. Maintaining a calm demeanor during busy periods and unusual events is essential to keeping the store functioning smoothly and setting a proper example for the team.

Additional duties include greeting guests warmly to make them feel valued, providing information about menu items and specials, taking and entering orders accurately using the point-of-sale system, and timely serving food and beverages. Observing guest satisfaction throughout their visit and promptly addressing requests or concerns is a cornerstone of the role.

The job entails physical demands such as sustained standing and walking, occasional stooping or lifting of items up to 40 lbs, and operating bar equipment with precision. Strong interpersonal skills are necessary as the role requires teamwork, relationship building, and clear communication.

In summary, the OPH Barista position offers an exciting opportunity to join a well-established company known for its outstanding workplace culture and commitment to guest satisfaction. If you are passionate about hospitality, enjoy working in a dynamic environment, and possess the skills to provide exceptional service, this role is an excellent fit. Employment is typically part-time or full-time, depending on location and store needs, with competitive compensation reflective of industry standards.