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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.30
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Work-life balance
Job Description
Azul Hospitality is a prominent hotel management company committed to delivering exceptional guest experiences across its diverse portfolio of properties. Known for its dedication to quality service and operational excellence, Azul Hospitality creates a welcoming and professional environment for both guests and employees. The company prides itself on maintaining high standards in all aspects of hospitality, including food and beverage services, ensuring that every guest enjoys a memorable stay. Recognized for fostering career growth and providing comprehensive training, Azul Hospitality supports its team members with opportunities to enhance their skills in a dynamic work environment. This position is ideal for... Show More
Job Requirements
- High school or equivalent education
- one year customer service experience
- safe server alcohol and food handlers certification
- ability to stand for extended periods
- ability to lift up to 45 lbs
- ability to push and pull carts and equipment weighing up to 250 lbs
- good communication skills
- basic computer skills
- ability to follow company policies and procedures
- ability to maintain a neat and well-groomed appearance
- regular attendance and punctuality
- ability to work under moderate to extreme environmental conditions
Job Qualifications
- High school or equivalent education
- one to three years food service experience preferred
- one year customer service experience required
- safe server alcohol and food handlers certification required
- excellent communication skills both verbal and written
- strong customer relations skills
- basic computer skills including Windows OS, MS Office, PMS, and POS knowledge
- detail oriented with outstanding organizational skills
- strong knowledge of drink preparation and health standards
- ability to effectively deal with internal and external customers with patience, tact, and diplomacy
- self-driven and able to work independently
- exceptionally strong issue resolution and analytical skills
Job Duties
- Take customer orders
- describe menu items and suggest products to customers
- provide information about products and look for up-sell opportunities
- prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages along with pastries and cookies
- prepare all drinks and food items following outlet and company standards
- educate and inform customers about differences among coffee beans, coffee preparation, and home brewing methods
- ensure equipment is clean and in working order
- report maintenance or repair needs
- maintain a safe and healthy work environment by following organization standards and sanitation regulations
- clean and sanitize work areas, utensils, and equipment
- clean tables, floors, and other service areas
- ensure coffee supplies are always stocked
- operate cash register or POS system and receive payment
- follow company operational policies including safety and security
- maintain a calm demeanor during high volume or unusual events
- responsible for proper handling of all food and equipment
- perform other duties assigned by managers and supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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