Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $22.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

Compass Group is a global leader in the foodservice industry, providing a wide array of dining and event catering services across the United States and worldwide. With a steadfast commitment to quality and customer satisfaction, the company operates in various prestigious locations, such as museums, performing arts centers, and corporate facilities, ensuring exceptional food and beverage experiences. Compass Group focuses on innovation, sustainability, and outstanding hospitality, consistently delivering excellence through its diverse portfolio of brands, including Restaurant Associates. Restaurant Associates is renowned for offering top-tier dining services characterized by professionalism, creativity, and a passion for good food, catering to a variety of clientele with customized culinary solutions.

This particular role is a full-time Barista position located at Incyte, 1801 Augustine Cut Off, Wilmington, Delaware 19803. Employment is strictly through online applications, with a schedule set from Monday through Friday, 6:00 am to 1:30 pm, offering no nights or weekends, which is an attractive benefit for candidates seeking predictable and family-friendly working hours. The pay range for this opportunity is between $20.00 and $22.00 per hour, reflecting the company's commitment to offering competitive wages within the hospitality sector.

As a Barista with Restaurant Associates, the individual will be responsible for preparing and serving high-quality coffee and espresso beverages promptly, maintaining food safety and sanitation standards as outlined by HACCP, and delivering exceptional customer service. The candidate will engage directly with customers, taking and processing orders accurately through a POS system, managing cash and charge transactions, and ensuring the service area remains clean and well-stocked. The role also involves adherence to standardized recipes and portion controls to guarantee consistency and customer satisfaction. Attentiveness to visual merchandising of food display and efficient operation of equipment further underscore the barista's responsibilities.

The Barista will be an ambassador of the brand, providing knowledgeable explanations of menu items, promoting sales through effective communication, and responding tactfully to customer feedback or concerns. This position requires prior barista experience to ensure familiarity with espresso preparation and customer interaction, reflecting the company’s dedication to professional service standards. This role is also eligible for an employee referral bonus, encouraging current employees or associates to help bring in qualified candidates.

Compass Group emphasizes a supportive work environment, offering numerous benefits to its associates including a retirement plan, health and wellness programs, various insurance options, and flexible spending accounts, among others. This role provides an excellent opportunity for individuals passionate about coffee culture and customer service to join an industry leader where they can grow their skills and enjoy a positive, structured work schedule.

By joining Compass Group and Restaurant Associates, employees become part of a community recognized on Glassdoor's Employee Choice Awards as one of the best places to work, highlighting the company’s focus on employee satisfaction, growth opportunities, and a strong corporate culture built on respect and inclusivity.

Job Requirements

  • Prior barista experience required
  • ability to work full time Monday through Friday 6:00 am to 1:30 pm
  • capable of standing for extended periods
  • able to operate espresso machines and POS devices
  • must follow HACCP food safety guidelines
  • ability to perform tasks in a fast-paced environment
  • must have excellent communication skills

Job Qualifications

  • Prior barista experience
  • ability to operate POS system accurately
  • skilled in preparing espresso and coffee beverages
  • strong customer service and communication skills
  • knowledge of HACCP food safety standards
  • ability to maintain cleanliness and organization
  • capability to handle cash and credit transactions
  • ability to follow standardized recipes and portion control
  • good interpersonal skills to interact with customers and team members

Job Duties

  • Prepares espresso orders for customers and catering using standard measures and recipes
  • enters orders accurately into POS device
  • accepts cash and charge payments
  • replenishes condiments, beverages and general supplies while maintaining cleanliness of service area
  • ensures proper presentation, portion control and maintenance of proper serving temperatures following HACCP standards
  • maintains sanitation and orderliness of all equipment, supplies and utensils
  • ensures proper food preparation using approved recipes and production standards
  • keeps display equipment clean and free of debris during meal service
  • cleans equipment and workstation thoroughly before leaving area
  • greets customers courteously and interacts to ensure customer satisfaction
  • serves customers quickly and efficiently to prevent delays
  • demonstrates complete understanding of daily menu items and explains them accurately
  • assists customers in buying decisions using effective selling techniques
  • ensures display foods are merchandised attractively and served neatly per standards
  • performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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