Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $14.30 - $16.55
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program

Job Description

HMSHost is a leading global hospitality company specializing in food and beverage services located in airports and travel venues worldwide. Renowned for its commitment to excellence, HMSHost provides diverse dining and retail options for travelers, aiming to deliver top-notch customer service and a memorable guest experience. With a substantial presence across numerous airports, the company prides itself on its ability to connect with guests from all walks of life, offering a warm, welcoming atmosphere alongside high-quality food and beverage services. As a part of a larger corporate family, HMSHost boasts significant resources, comprehensive training programs, and vast opportunities for career advancement, catering to those who aspire to build a long-term career in the hospitality industry. They uphold a dedicated policy of diversity, equity, and inclusion, ensuring a respectful workplace that embraces all individuals regardless of their background or identity.

The role of Barista at HMSHost offers an exciting opportunity to join a dynamic team devoted to exceptional service and superior guest experiences. This position revolves around crafting high-quality beverages and food items with consistency and care, adhering closely to recipes and presentation standards. The Barista acts as a frontline ambassador who genuinely connects with customers by greeting guests warmly, taking and fulfilling orders efficiently, and maintaining an inviting store ambiance. This role requires composure and high energy, especially during peak periods, as Baristas set the tone for the entire team’s service level and operational efficiency. As part of the position, Baristas operate cash registers, handle payments carefully while following company policies, and maintain cleanliness and organization within their workspaces and customer areas. Integrity, honesty, and a strong alignment with HMSHost’s culture and values are essential, as the Barista contributes to upholding the brand’s reputation every day.

This position offers hourly pay ranging from $14.30 to $16.55, with a variety of comprehensive benefits including health, dental and vision insurance, paid time off, holiday pay, and retirement savings plans. The company also provides valuable perks such as tuition reimbursement, an employee assistance program, and opportunities for training and career growth. Referral bonuses and company-paid life insurance further enhance the package. HMSHost values teamwork and continuous development, seeking individuals who enjoy learning and are motivated by working in an engaging, fast-paced environment. By joining HMSHost, Baristas become part of a community passionate about helping travelers feel good on the move and proud to be part of a globally recognized brand.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food and beverage roles is a plus
  • Ability to stand for extended periods and perform physically demanding tasks
  • Availability to work flexible hours including weekends and holidays
  • Ability to communicate clearly and effectively in English
  • Authorization to work legally in the country of employment

Job Qualifications

  • Strong social skills and love to meet new people
  • Ability to stay calm and enjoy working in a fast and exciting environment
  • Willingness to learn new things and quickly pick up new skills
  • Ability to understand and follow verbal and written instructions, policies and rules
  • Basic math skills to accurately count money and make change
  • Ability to work well with others to create a strong and cooperative team

Job Duties

  • Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
  • Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
  • Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
  • Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
  • Keep the store clean, stocked, organized and decorate customer display areas
  • Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security

Job Criteria

Experience

Entry Level (1-2 years)


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