Job Overview

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Compensation

Hourly
Range $14.00 - $16.00
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Work Schedule

On-call
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
Equal opportunity employer

Job Description

Emory Healthcare is a nationally recognized healthcare system known for its commitment to patient care, research, and education. As a leading institution, Emory values professionalism, diversity, and excellence in all areas of service. It offers a wide range of healthcare services and operates with a mission to improve the health and well-being of the community it serves. Emory Healthcare fosters a supportive work environment where employees are encouraged to grow and develop their skills. The organization maintains an equal opportunity employment policy, ensuring that all applicants are considered without discrimination based on race, color, religion, sex, national origin, disability, veteran status, or any other legally protected characteristic. Furthermore, Emory is dedicated to providing reasonable accommodations to qualified individuals with disabilities, promoting inclusivity and accessibility in the workplace.

This position is focused on delivering outstanding customer service at one of Emory's cafe establishments. The role primarily involves honoring every customer by providing excellent, attentive service and educating patrons about the variety of premium coffees and teas available. This job requires a professional individual who is adaptable and can fulfill additional duties as assigned by the Cafe Manager, Assistant Manager, or Shift Leader. A positive attitude and enthusiasm are essential components of this role to ensure repeat patronage and a welcoming environment.

The work shift for this position is full-time, amounting to 40 hours per week, with one full-time equivalent (FTE) allocated. No prior experience or certifications are required, making this an excellent opportunity for individuals seeking to begin their career in customer service or the food and beverage industry. Candidates should be able to work well in a team setting and demonstrate excellent communication and interpersonal skills. The role also calls for an ability to direct others when necessary, quick learning capabilities, and a strong work ethic. Emory Healthcare's commitment to equal opportunity employment and accommodation reflects its supportive culture and high ethical standards for its workforce.

Job Requirements

  • High school graduate or GED equivalent
  • Ability to direct the work of others
  • Ability to learn quickly
  • Effective oral communication skills
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships
  • Ability to demonstrate enthusiastic work ethic
  • Ability to deliver excellent customer service

Job Qualifications

  • High school graduate or GED equivalent
  • Ability to direct the work of others
  • Ability to learn quickly
  • Effective oral communication skills
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships
  • Ability to demonstrate enthusiastic work ethic
  • Ability to deliver excellent customer service

Job Duties

  • Provide excellent customer service honoring each and every customer
  • Educate customers about premium coffees and teas
  • Fulfill additional duties assigned by Cafe Manager, Assistant Manager, or Shift Leader
  • Display a positive attitude at all times to ensure customer return
  • Work effectively as part of a team
  • Demonstrate enthusiastic work ethic
  • Build strong relationships with customers and coworkers

Job Criteria

Experience

No experience required


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