
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
team events
Job Description
Thompson Hotels is recognized for embodying the luxury lifestyle experience, combining sophisticated design and superlative service to create unique, memorable guest experiences. As a leader in the hospitality industry, Thompson Hotels consistently elevates standards by fostering a culture that values authenticity, spontaneity, and exceptional service. The Thompson team is passionate about delivering remarkable moments to their guests and cultivating an environment where employees thrive through a commitment to excellence and a sharp sense of humor. \n\nWe are currently seeking a dedicated Barista to join our esteemed team. This role is perfect for someone who not only enjoys crafting high-quality beverages but also embodies the luxury hospitality spirit that makes Thompson stand out. The ideal candidate will have a passion for exceptional hotel service, a keen attention to detail, and the ability to engage with guests to enhance their experience. As a Barista, you will be responsible for preparing beverages according to the highest menu standards, creating a warm and welcoming environment, and maintaining a clean and organized workspace. You will serve guests directly, answer any questions about the menu, and offer thoughtful suggestions to enhance their visit. \n\nIn this role, your excellence in brewing gourmet coffee and specialty beverages contributes significantly to the overall guest experience. Your ability to upsell and suggest complementary items will support sales goals, and your organization and multitasking skills will ensure timely and efficient service. The position also includes handling cash transactions accurately and maintaining a balanced cash bank, along with tidying both the barista station and guest-facing areas to uphold the high standards expected at Thompson Hotels. \n\nThis full-time position requires a flexible schedule, including the ability to work weekends and holidays, reflecting the hospitality industry’s dynamic nature. Physical stamina is necessary as candidates must be able to stand for extended periods and handle moderate physical tasks such as lifting up to 25 pounds. The Barista role at Thompson is an excellent opportunity for individuals passionate about hospitality, coffee culture, and providing exceptional guest experiences in a vibrant, fast-paced environment.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to prepare and serve coffee and specialty beverages
- Strong interpersonal skills with a friendly and approachable demeanor
- Ability to handle cash transactions accurately
- Physical ability to stand for extended periods and lift moderate weights
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal communication skills
- Ability to stand for long periods of time
- Ability to lift, pull, and push a moderate weight (about 25 pounds)
- Must be able to work a flexible schedule, including weekends and holidays
Job Duties
- Serving guests in outlet
- Answering guest questions about menu items
- Brewing gourmet coffee and other specialty beverages
- Up-selling and suggestive selling of items
- Accurately processing transactions and maintaining a balanced bank
- Tidying areas within and surrounding guest facing areas
- Package catering orders placed online
- Perform cashier duties
- All other duties as assigned by leadership
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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