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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k plan
Employee Discounts
Flexible work schedule
Career development opportunities
Job Description
Starbucks is a globally recognized coffeehouse chain known for its commitment to providing high-quality coffee and creating a welcoming environment for customers worldwide. Established with a mission to inspire and nurture the human spirit, Starbucks has become synonymous with a vibrant coffee culture and exceptional customer experiences. As a leading player in the food and beverage industry, Starbucks continues to innovate and expand, delivering not just beverages but moments of connection and community. The company fosters a culture that values integrity, respect, and collaboration, making it an ideal workplace for individuals passionate about customer service and teamwork.
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Job Requirements
- No previous experience required
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
- Engage with and understand customers, including discovering and responding to customer needs through clear and pleasant communication
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
- Available to perform many different tasks within the store during each shift
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Job Qualifications
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
- Engage with and understand customers, including discovering and responding to customer needs through clear and pleasant communication
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
- Available to perform many different tasks within the store during each shift
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Job Duties
- Act with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
- Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team
- Anticipate customer and store needs by constantly evaluating the environment and customers for cues
- Communicate information to the manager so that the team can respond as necessary to create the Third Place environment during each shift
- Assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Contribute to a positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
- Deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- Follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
- Maintain a clean and organized workspace so that partners can locate resources and product as needed
- Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- Follow health, safety and sanitation guidelines for all products
- Recognize and reinforce individual and team accomplishments by using existing organizational methods
- Maintain regular and punctual attendance
Job Criteria
Experience
No experience required
Job Location
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