Barista

Hilton Southlake Town Square is a distinguished and prestigious hotel property located in the vibrant Southlake Town Square area, recognized as one of Hilton's top-performing hotels in North America. This Connie Award-winning establishment features 248 beautifully appointed guest rooms and offers over 28,000 square feet of flexible meeting space, making it an ideal destination for business travelers, tourists, and event planners alike. The hotel is dedicated to providing guests with an exceptional hospitality experience through its commitment to superior service standards and attention to detail. Hilton Southlake Town Square stands out for its exceptional guest service and overall cleanliness, consistently ranking in the top 10 percent among Hilton properties across the continent.

As part of Driftwood Hospitality Management, Hilton Southlake Town Square benefits from a company culture that empowers associates to take initiative, be proactive, and contribute to the success of the property through well-defined strategies and objectives. Driftwood Hospitality Management is known for its integrated approach to hospitality services, ensuring outstanding client service and fostering a workplace environment that values connection, recognition, and shared success. The company attracts talented professionals passionate about delivering exceptional hospitality and creating memorable guest experiences.

The role available at Hilton Southlake Town Square focuses on providing guests with prompt and courteous service, delivering quality beverages and food products, and maintaining a clean and welcoming environment. This position is essential to upholding the hotel's high standards and ensuring a positive atmosphere for both guests and team members. The job involves maintaining calm and efficient operations during busy periods, anticipating customer and store needs, and delivering legendary customer service with a customer-first attitude. The employee will be expected to communicate effectively with management and team members, follow operational policies for cash handling, safety, and security, and adhere to all health, safety, and sanitation guidelines.

Team members enjoy many benefits that enhance their work experience, including employee discounts at Hilton properties, complimentary meals, quarterly team member celebrations, an Employee of the Quarter recognition program, and monthly family-style breakfasts that promote a sense of community and belonging. This supportive and fun work environment helps team members feel appreciated and motivated to contribute their best to the hotel's continued success.

Working at Hilton Southlake Town Square means becoming part of a team that values consistent attendance, punctuality, and flexibility, as the hotel operates 24/7 and requires employees to work varied shifts, including early mornings, evenings, weekends, nights, and holidays. The role requires physical stamina, including the ability to stand and walk continuously, lift up to 30 pounds, and perform tasks that involve frequent bending, reaching, and smiling while engaging with guests.

Overall, this opportunity offers a rewarding career path for individuals looking to grow in the hospitality industry within a prestigious and well-respected hotel brand. Hilton Southlake Town Square, supported by Driftwood Hospitality Management, is committed to fostering an inclusive and diverse workplace, ensuring all employees feel welcomed and valued throughout their employment journey.