Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Benefits
competitive salary
healthcare
Training and learning opportunities
Internal mobility and career growth
Sweet perks for living company values
Job Description
Maman is a renowned French bakery, café, and lifestyle brand that has been captivating customers since its inception in 2014. Founded by Elisa Marshall and Benjamin Sormonte, Maman has quickly evolved into a beloved destination with multiple locations across North America and Canada. Rooted in family traditions and committed to using the highest quality ingredients, Maman offers an exquisite selection of baked goods, including their signature nutty chocolate chip cookie that has become famous among its loyal clientele. Alongside these delectable treats, Maman serves expertly crafted coffee, fresh breakfast options, and a diverse lunch menu featuring hearty salads, sandwiches, and savory quiches. The brand has also made a mark by hosting intimate events such as baby showers, birthday parties, and engagements, working closely with customers to create beautiful and lasting memories. Beyond its food and beverage offerings, Maman has partnered with leading brands for activations and collaborations, further solidifying its position as a lifestyle brand that transcends traditional bakery and café experiences. In September 2021, the founders released "Maman: The Cookbook," a highly anticipated collection that shares the stories and recipes behind the brand’s celebrated offerings. Show More
We are currently seeking a passionate Barista to join our vibrant and growing team. This full-time role is perfect for someone who not only appreciates the artistry behind a well-crafted beverage but is also dedicated to delivering an exceptional customer experience. As a Barista at Maman, you will be responsible for creating and serving our full beverage menu to exacting standards, ensuring that every cup reflects the quality and care that Maman is known for. You will become an ambassador for the brand, able to authentically share the story of Maman and speak knowledgeably about every item on our food and beverage menu. Your work will take place across any of the Maman locations, with flexibility to accommodate your proximity to particular stores during the interview process. If you love coffee and enjoy working in a dynamic team environment where collaboration and customer satisfaction are prioritized, this is the opportunity for you. The role involves using industry-leading equipment and locally roasted coffee to craft visually stunning and delicious espresso beverages. You will manage your time effectively while multi-tasking with precision to maintain quality, communicate seasonal specials, foster relationships with regular guests, and assist with station upkeep and restocking. At Maman, we value a positive, ego-free, and team-oriented work culture. You'll work alongside dedicated colleagues who share a passion for hospitality and commitment to quality, aesthetics, and customer happiness. If you are someone who thrives in fast-paced, growing environments and is always ready to go the extra mile with a smile and a joke, we look forward to welcoming you to the Maman family.Show Less
Job Requirements
- You have third wave coffee experience
- You have minimum 2 years barista experience
- You are an experienced front of house professional with a sweet tooth for cookies
- Hospitality is your passion
- you make a point of keeping up with the latest industry trends and love latte art
- Quality, aesthetics and top notch customer experience is a non-negotiable for you
- You make people feel good-your team and guests alike
- You work positively and collaboratively to achieve the highest standards of delivery
- You learn quickly and are able to adapt to maman's unique culture
- Smart, no ego, upbeat, friendly and efficiency oriented
- Flexible schedule that will include weekends, holidays, and special events
- If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way
Job Qualifications
- Third wave coffee experience
- Minimum 2 years barista experience
- Experienced front of house professional with a sweet tooth for cookies
- Passionate about hospitality and keeping up with the latest industry trends
- Skilled in latte art
- Committed to quality, aesthetics and top notch customer experience
- Able to work positively and collaboratively to achieve the highest standards
- Quick learner adaptable to maman's unique culture
- Smart, no ego, upbeat, friendly and efficiency oriented
- Flexible schedule including weekends, holidays and special events
Job Duties
- Create and serve our full beverage menu while upholding consistency of the maman beverage standards
- Work with top of the industry equipment and high quality, locally roasted coffee
- Manage your time effectively and multi-task with efficiency that does not compromise quality
- Efficiently work on the barista station while delivering beautiful and artistic espresso beverages
- Successfully communicate specials of the season and encourage guests to try our best selling items
- Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service
- Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability
- Always keep your barista station sparkling
- Investigate and resolve any guest concerns
- Assist with re-stocking at the end of your shift
Job Location
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