Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.25
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program

Job Description

HMSHost is a global leader in managing and operating food and beverage service locations at airports and travel venues worldwide. With a commitment to delivering exceptional customer experiences and quality service, HMSHost employs a diverse workforce dedicated to creating memorable moments for travelers from all over the globe. As part of a well-established company, employees benefit from a supportive work environment and a variety of career development opportunities. HMSHost continually invests in their team members by offering comprehensive training programs, promoting growth within the company, and emphasizing values such as integrity, respect, and teamwork.

The available role is for a Barista position at Memphis Airport under the HMSHost brand. This position offers a competitive hourly wage starting from $15.25. The Barista plays a critical role in representing HMSHost’s dedication to superior customer service by preparing quality beverages and food products consistently, ensuring a welcoming and fun experience for every guest. This role is perfect for individuals who enjoy working in fast-paced, dynamic environments and love engaging with people from diverse backgrounds. Baristas at HMSHost not only perform the essential duties of food and drink preparation but also maintain cleanliness, handle cash transactions responsibly, and contribute positively to the team culture. Working with HMSHost also means access to valuable benefits including health, dental, and vision insurance, paid time off, holiday pay, retirement savings plans, and opportunities for tuition reimbursement and employee assistance programs. HMSHost fosters a supportive, growth-oriented work environment, making it an excellent choice for career-minded individuals seeking both stability and advancement within the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Ability to handle cash accurately
  • Ability to follow verbal and written instructions
  • Strong social skills and the ability to engage positively with customers
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cooperatively as part of a team
  • Willingness to learn and develop new skills

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service preferred but not required
  • Ability to learn quickly and follow verbal and written instructions
  • Strong interpersonal and communication skills
  • Ability to remain calm and composed in high-pressure environments
  • Basic math skills to handle cash accurately
  • Team-oriented mindset to collaborate effectively with colleagues

Job Duties

  • Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
  • Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
  • Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
  • Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
  • Keep the store clean, stocked, organized and decorate customer display areas
  • Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security

Job Criteria

Experience

Entry Level (1-2 years)


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