
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401(k)
Tuition Reimbursement
Job Description
HMSHost is a leading global provider of dining and retail services for travelers, primarily operating in airports, highways, and other travel venues. As part of the international Avolta Holdings family, which includes notable brands such as Dufry, Hudson, and other affiliates, HMSHost is recognized for its commitment to quality, innovation, and delivering exceptional customer service. With a strong presence in the travel hospitality industry, HMSHost has built a reputation for creating memorable culinary experiences while maintaining operational excellence and fostering an inclusive, dynamic work environment. The company is committed to diversity and equal opportunity, ensuring a workplace that welcomes individuals from all backgrounds and promotes mutual respect. This employment opportunity specifically looks to add Baristas to their team, who will directly engage with guests in creating a welcoming atmosphere and delivering world-class beverage and food service.
As a Barista at HMSHost, you play a vital role in enhancing the travel experience by providing prompt, professional, and friendly service to guests from all over the world. This role involves preparing high-quality beverages and food consistently while maintaining adherence to brand standards for recipes, presentation, and customer interaction. Baristas at HMSHost are expected to set positive examples during busy periods by staying calm under pressure and efficiently managing store operations. A significant part of the role is also customer engagement, including greeting guests warmly, answering questions, and making each visit enjoyable and memorable. Beyond just serving, Baristas handle monetary transactions responsibly, ensuring compliance with company policies related to cash handling and customer service. Additionally, maintaining a clean, well-stocked, and organized work environment supports operational efficiency and promotes a positive atmosphere for both guests and team members.
The position offers a competitive hourly wage and a comprehensive benefits package that supports health, wellness, and career development. HMSHost provides health, dental, and vision insurance options, generous paid time off including vacation and sick leave, and holiday pay. Other valuable benefits include meal and transportation allowances, a 401(k) retirement plan with company matching contributions, company-paid life insurance, and tuition reimbursement, encouraging employees to pursue further education and career growth. The employee assistance program ensures support for personal and professional challenges, while ongoing training offers exciting opportunities for development within the company. A referral program rewards employees for introducing new talent to the team, fostering a collaborative and engaged work culture. Candidates joining HMSHost will have the chance to be part of a respected global brand that values integrity, teamwork, and excellence, all within the vibrant and fast-paced environment of travel hospitality.
As a Barista at HMSHost, you play a vital role in enhancing the travel experience by providing prompt, professional, and friendly service to guests from all over the world. This role involves preparing high-quality beverages and food consistently while maintaining adherence to brand standards for recipes, presentation, and customer interaction. Baristas at HMSHost are expected to set positive examples during busy periods by staying calm under pressure and efficiently managing store operations. A significant part of the role is also customer engagement, including greeting guests warmly, answering questions, and making each visit enjoyable and memorable. Beyond just serving, Baristas handle monetary transactions responsibly, ensuring compliance with company policies related to cash handling and customer service. Additionally, maintaining a clean, well-stocked, and organized work environment supports operational efficiency and promotes a positive atmosphere for both guests and team members.
The position offers a competitive hourly wage and a comprehensive benefits package that supports health, wellness, and career development. HMSHost provides health, dental, and vision insurance options, generous paid time off including vacation and sick leave, and holiday pay. Other valuable benefits include meal and transportation allowances, a 401(k) retirement plan with company matching contributions, company-paid life insurance, and tuition reimbursement, encouraging employees to pursue further education and career growth. The employee assistance program ensures support for personal and professional challenges, while ongoing training offers exciting opportunities for development within the company. A referral program rewards employees for introducing new talent to the team, fostering a collaborative and engaged work culture. Candidates joining HMSHost will have the chance to be part of a respected global brand that values integrity, teamwork, and excellence, all within the vibrant and fast-paced environment of travel hospitality.
Job Requirements
- high school diploma or equivalent preferred
- previous experience in customer service or food and beverage industry is a plus but not required
- ability to stand for extended periods and perform repetitive tasks
- availability to work flexible shifts including early mornings evenings weekends and holidays
- legal authorization to work in the country
- adherence to company policies and standards
- excellent communication skills
- positive attitude and strong work ethic
Job Qualifications
- strong social skills and love to meet new people
- ability to stay calm and enjoy working in a fast and exciting environment
- eagerness to learn new things and ability to pick up new skills quickly
- ability to understand and follow verbal and written instructions policies and rules and to request assistance when needed
- basic math skills to accurately count money and make change
- ability to work well with others to help create a strong and cooperative team
Job Duties
- greet all guests with a smile while taking food and drink orders answering any questions calling guests by name and thanking them for their order
- provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- operate a cash register and receive payment from guests while following all brand and HMSHost customer service and cash handling policies and procedures
- keep the store clean stocked organized and decorate customer display areas
- act with integrity honesty and knowledge to enhance the culture values and mission of the brand and HMSHost while following operational policies and procedures including those for safety and security
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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