Barista 1

Detroit, MI, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $10.35 - $17.95

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holiday pay

meal benefits

transportation benefits

401(k) retirement plan with company match

Company paid life insurance

Tuition Reimbursement

Employee assistance program

training and career growth opportunities

Referral Bonus Program

Job Description

HMSHost is a global hospitality company committed to delivering exceptional service to travelers around the world. Known for its extensive presence in airports, travel plazas, and other major transportation hubs, HMSHost offers a wide range of food and beverage services that cater to diverse customer needs. The company prides itself on providing a workplace environment that fosters loyalty, belonging, and pride among its employees, offering not just jobs but careers with opportunities for advancement. HMSHost values the trust and loyalty of its workforce and commits to delivering competitive wages, comprehensive benefits, and recognition for excellent performance.

The role of Barista at HMSHost is an exciting opportunity to be part of this vibrant and dynamic team. Baristas are essential in creating memorable experiences for guests by providing quality beverages and food products consistently and efficiently. This position requires the ability to greet guests warmly, take orders accurately, and deliver exceptional customer service. Maintaining composure during high-volume periods and operating cash registers while adhering to company policies are key aspects of the job. Baristas are also responsible for maintaining cleanliness, stocking, organization, and promoting a positive atmosphere aligned with HMSHost's values. Joining HMSHost means being part of a welcoming and supportive culture that encourages learning, teamwork, and professional growth in a fast-paced, rewarding environment.

Job Requirements

High school diploma or equivalent
Previous experience in customer service or hospitality preferred but not required
Ability to stand for extended periods
Ability to work flexible hours including weekends and holidays
Basic literacy and numeracy skills
Ability to operate a cash register
Excellent communication and interpersonal skills
Willingness to comply with company policies and procedures

Job Qualifications

Strong social skills and love to meet new people
Ability to stay calm and enjoy working in a fast and exciting environment
Willingness to learn new things and quickly pick up new skills
Ability to understand and follow verbal and written instructions, policies and rules, and to request assistance when needed
Basic math skills to accurately count money and make change
Ability to work well with others to help create a strong and cooperative team

Job Duties

Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
Keep the store clean, stocked, organized and decorate customer display areas
Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security