Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.35 - $17.95
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program

Job Description

HMSHost is a leading global restaurateur dedicated to offering exceptional dining experiences at travel venues such as airports, highway travel stops, and convention centers. With a commitment to quality, innovation, and outstanding customer service, HMSHost operates a diverse portfolio of food and beverage brands that cater to millions of travelers around the world each year. The company's mission is to enhance the customer journey by providing a welcoming atmosphere, delicious food, and exceptional service. Known for prioritizing employee growth and satisfaction, HMSHost fosters an inclusive culture that values diversity, teamwork, and career development opportunities. They are proud to be equal opportunity employers, committed to providing fair and inclusive employment practices without discrimination based on race, gender, age, or any protected characteristics. This dedication to a respectful and supportive workplace helps HMSHost attract and retain talented individuals who are passionate about delivering top-tier service in fast-paced environments.

We are currently seeking enthusiastic Baristas to join the HMSHost family. The Barista plays a vital role in delivering world-class service to guests from around the globe by consistently preparing quality beverages and food products while maintaining a positive and engaging atmosphere. This role demands strong interpersonal skills, a passion for customer service, and the ability to thrive in a dynamic, fast-paced setting. The ideal candidate enjoys interacting with diverse customers, is quick to learn new skills, and can maintain composure during peak periods to ensure smooth store operations. As a Barista at HMSHost, you will be responsible for greeting guests warmly by name, accurately taking and preparing orders, handling cash transactions, and ensuring the cleanliness and organization of the store. HMSHost supports its employees with comprehensive benefits including health, dental, and vision insurance, generous paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company match, company-paid life insurance, tuition reimbursement, an employee assistance program, and extensive training and career development opportunities. These benefits may vary by position, so details can be obtained through our recruiters.

At HMSHost, career growth is a core focus and a supportive environment is fostered where team members can learn new skills and advance professionally. Employees are encouraged to refer friends to join our team and earn bonuses through our referral program. This position not only offers the chance to build your skills in customer service and hospitality but also to become part of a global leader that values integrity, honesty, and excellence in all aspects of its operations. Join us as a Barista and help us deliver memorable experiences that keep travelers coming back.

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred but not required
  • Ability to work flexible hours including weekends and holidays
  • Basic math skills
  • Strong communication skills
  • Ability to stand for long periods
  • Ability to follow instructions
  • Willingness to work in a fast-paced environment

Job Qualifications

  • Strong social skills with a love for meeting new people
  • Ability to stay calm and enjoy working in a fast and exciting environment
  • Willingness to learn new things and quickly pick up new skills
  • Ability to understand and follow verbal and written instructions, policies and rules
  • Basic math skills to accurately count money and make change
  • Ability to work well with others to help create a strong and cooperative team

Job Duties

  • Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
  • Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
  • Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
  • Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
  • Keep the store clean, stocked, organized and decorate customer display areas
  • Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security

Job Criteria

Experience

Entry Level (1-2 years)


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