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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.35 - $17.95
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a leading global restaurateur dedicated to offering exceptional dining experiences at travel venues such as airports, highway travel stops, and convention centers. With a commitment to quality, innovation, and outstanding customer service, HMSHost operates a diverse portfolio of food and beverage brands that cater to millions of travelers around the world each year. The company's mission is to enhance the customer journey by providing a welcoming atmosphere, delicious food, and exceptional service. Known for prioritizing employee growth and satisfaction, HMSHost fosters an inclusive culture that values diversity, teamwork, and career development opportunities. They are proud to be equal... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred but not required
- Ability to work flexible hours including weekends and holidays
- Basic math skills
- Strong communication skills
- Ability to stand for long periods
- Ability to follow instructions
- Willingness to work in a fast-paced environment
Job Qualifications
- Strong social skills with a love for meeting new people
- Ability to stay calm and enjoy working in a fast and exciting environment
- Willingness to learn new things and quickly pick up new skills
- Ability to understand and follow verbal and written instructions, policies and rules
- Basic math skills to accurately count money and make change
- Ability to work well with others to help create a strong and cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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