Barback/Busser @ the AC Hotel Raleigh Downtown

Summit Hospitality Group is a renowned hospitality management company known for operating a diverse portfolio of full-service hotels across the United States. With a commitment to delivering exceptional guest service and maintaining high operational standards, Summit Hospitality Group's properties offer guests a welcoming and memorable experience. The company prides itself on its core values, emphasizing that "Service is the Ultimate Amenity," which reflects its dedication to exceeding guest expectations and fostering a professional and friendly environment for both employees and patrons.

Within its well-established hotels, Summit Hospitality Group is currently seeking a dedicated and hardworking Barback/Busser to join its Food & Beverage Team. This role is integral to the smooth operation of the hotel’s dining and bar services, providing essential support to ensure an exceptional guest experience. As a Busser/Barback, you will be responsible for maintaining cleanliness and order in the dining and bar areas, supporting servers and bartenders, and ensuring that all service areas are well stocked and prepared for guests. This position is fundamental in upholding the high hospitality standards that Summit Hospitality Group is known for.

The Barback/Busser role requires a proactive individual who thrives in a dynamic hospitality environment, capable of multitasking and maintaining a professional demeanor under pressure. This role includes responsibilities such as setting up banquet rooms per management instructions, preparing garnishes, restocking supplies like napkins and straws, changing beer kegs, and promptly clearing and resetting tables between guest uses. Additionally, maintaining compliance with all applicable regulations related to the service of alcohol is essential to this position.

The position requires a 40-hour work week that includes weekends and evenings, reflecting the hospitality industry's demand for flexible and committed team members. Summit Hospitality Group emphasizes the importance of teamwork, communication, and attention to detail in this role. Employees are valued ambassadors of the company’s values and culture, tasked with contributing to a safe, enjoyable, and memorable experience for guests. Apart from hands-on service duties, the Busser/Barback is also responsible for contributing to the overall cleanliness and organization of service areas, adhering to health and sanitation standards.

Working at Summit Hospitality Group offers an opportunity to be part of a supportive and reputable hospitality company that fosters professional growth, values strong ethics, and rewards dedication. Candidates with prior experience in similar roles within hotels, restaurants, country clubs, or banquet facilities are particularly well-suited to excel in this position. If you have a strong work ethic, a passion for service, and the ability to stay focused and efficient in a fast-paced environment, this role provides a rewarding avenue to contribute meaningfully to a respected hospitality brand.