Job Overview
Compensation
Hourly
Range $9.00 - $14.75
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading provider in the integrated entertainment, sports content, and casino gaming industries with 43 destinations across North America, as well as online sports betting and iCasino services through theScore Bet Sportsbook and Casino. Our expansive footprint in the entertainment sector allows us to create a dynamic environment where innovation meets customer satisfaction. Our dedication to diversity, sustainability, and community engagement sets us apart as a company that values its team members and the world around us. We emphasize a supportive workplace culture that nurtures growth, enables career advancement, and encourages fun at every level of our operations. With a competitive Total Rewards package that includes wellness programs supporting financial, physical, and mental well-being, day-one medical coverage, 401(k) matching, and annual performance bonuses, PENN Entertainment is committed to the holistic health of its employees. Paid time off that increases with tenure reflects our dedication to work-life balance.
We are currently seeking seasonal team members for a role focused on providing outstanding customer service within our fast-paced entertainment environments during the busy June to August period. This position is perfect for individuals who thrive in a vibrant setting and enjoy engaging with diverse groups of people. As a team member, you will contribute to maintaining the high standards that ensure guests enjoy safe, clean, and welcoming service areas while supporting bartenders and other team members. Your role will involve preparing bar setups, stocking supplies, cleaning, maintaining equipment, and ensuring smooth service operations. We look for enthusiastic people who are eager to bring their best to work and who appreciate an inclusive workplace where career growth is encouraged. This seasonal opportunity offers a gateway into the exciting world of entertainment and hospitality, providing invaluable experience in customer service, teamwork, and operational excellence. Join us to not only be part of a company that values fun and professionalism but also to gain security through a reputable employer with a longstanding commitment to employee advancement and sustainable business practices. We are proud to be an Equal Opportunity Employer and to foster an environment where every team member's contribution is recognized and valued.
We are currently seeking seasonal team members for a role focused on providing outstanding customer service within our fast-paced entertainment environments during the busy June to August period. This position is perfect for individuals who thrive in a vibrant setting and enjoy engaging with diverse groups of people. As a team member, you will contribute to maintaining the high standards that ensure guests enjoy safe, clean, and welcoming service areas while supporting bartenders and other team members. Your role will involve preparing bar setups, stocking supplies, cleaning, maintaining equipment, and ensuring smooth service operations. We look for enthusiastic people who are eager to bring their best to work and who appreciate an inclusive workplace where career growth is encouraged. This seasonal opportunity offers a gateway into the exciting world of entertainment and hospitality, providing invaluable experience in customer service, teamwork, and operational excellence. Join us to not only be part of a company that values fun and professionalism but also to gain security through a reputable employer with a longstanding commitment to employee advancement and sustainable business practices. We are proud to be an Equal Opportunity Employer and to foster an environment where every team member's contribution is recognized and valued.
Job Requirements
- High school diploma or equivalent
- Prior service experience in a fast-paced environment preferred
- Excellent customer service and communication skills
- Ability to read, write, understand, and speak English
- Basic math skills including the ability to add and subtract
- Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed
Job Qualifications
- High school diploma or equivalent
- Prior service experience in a fast-paced environment preferred
- Excellent customer service and communication skills
- Ability to read, write, understand, and speak English
- Basic math skills including the ability to add and subtract
Job Duties
- Provides fast, friendly, professional, and responsive customer service
- Adheres to established department and property policies and procedures regarding guest service standards
- Sets up bars for operation
- cuts fruit
- stocks ice
- empties garbage
- Supports bartender needs
- ices drink glasses and pours non-alcoholic drinks as needed
- Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
- Maintains par stock levels and orders bar supplies as necessary
- delivers orders
- Maintains equipment as required in accordance with established guidelines and safety procedures
- reports any maintenance problems to manager
- Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures
- sorts bottles and corrugated cardboard for recycling
- Resolves service issues according to established guidelines
- Maintains strict confidentiality in all company matters
Job Criteria
Experience
No experience required
Job Location
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