Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $18.63
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Work Schedule

Weekend Shifts
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Benefits

401(k) Plan
stock purchase plan
Employee Discounts
Commuter Benefits
employee assistance plan
Childcare discounts

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional guest experiences and fostering a diverse and inclusive work environment. Among the many distinguished brands under its umbrella is W Hotels, a unique and innovative luxury hotel chain celebrated for reinventing the norms of luxury and creating memorable experiences for guests. Located in Bellevue, Washington, the W Hotels aim to ignite curiosity and expand worlds through a culture and service philosophy called Whatever/Whenever, which reflects the brand's dedication to bringing guests' passions to life with originality and forward-thinking energy.

The job opening at W Hotels in Bellevue is for a part-time Guest Service Support Expert, a non-management position within the Food and Beverage category. This role is essential to the smooth operation of food and beverage services, contributing to the overall experience that guests enjoy beyond just the food on their plates. At an hourly wage of $18.63, this position requires candidates to be flexible with availability, including open and weekend shifts, and brings value to those with experience in restaurants, hotels, or bars, although previous food and beverage experience is preferred but not mandatory.

As a Guest Service Support Expert, you will play a vital role in delivering a wide range of services that support the food and beverage operations. This includes setting tables, assisting kitchen staff, cleaning work areas, replenishing supplies, and generally ensuring that all aspects of the food service process are handled efficiently and professionally. The role demands a hands-on approach to work, with physical tasks such as moving, lifting, carrying, pushing, and pulling items up to 25 pounds unaided or 50 pounds with assistance, as well as reaching overhead and below the knees, bending, twisting, pulling, and stooping.

To succeed in this position, candidates must prioritize creating and maintaining a safe workplace, adhere strictly to company policies and procedures, uphold high-quality standards in service delivery, and present themselves professionally in terms of uniform, personal appearance, and communication. The nature of the job involves being on your feet for extended periods, moving around the premises, and managing menus, which require both stamina and attention to detail.

Marriott International emphasizes equal employment opportunities, celebrating the diverse backgrounds and experiences of its employees, fostering an inclusive culture that prohibits discrimination on any protected basis, including disability or veteran status. Employees in this role will also benefit from a comprehensive package of benefits, including a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance programs, and childcare discounts, all subject to eligibility and terms. Full-time employees additionally have access to medical, dental, vision, flexible spending accounts, life and disability insurance, accident insurance, paid parental leave, educational assistance, and adoption expense reimbursements.

Washington State applicants will accrue paid sick leave and are eligible for a minimum of seven holidays annually. Joining the W Hotels team means becoming part of a global hospitality community that values innovation, curiosity, and the pursuit of excellence, offering a dynamic environment where you can grow professionally while delivering outstanding guest experiences.

Job Requirements

  • open and weekend availability
  • food and beverage experience preferred
  • ability to lift up to 25 pounds unaided and 50 pounds with assistance
  • standing and walking for extended periods
  • adherence to company policies
  • professional appearance
  • no supervisory experience
  • high school diploma or G.E.D. equivalent

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • previous experience preferred
  • no supervisory experience
  • strong communication skills
  • ability to work weekends and open shifts

Job Duties

  • set tables
  • assist kitchen staff
  • clean work areas
  • replenish supplies
  • manage menus
  • ensure safety compliance
  • uphold company policies

Job Criteria

Experience

No experience required


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