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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
wellness programs
Medical Coverage
401(k) matching
Annual performance bonus
Paid Time Off
Job Description
PENN Entertainment is a leading company in the gaming and hospitality industry, renowned for providing an exhilarating and dynamic work environment. The company is dedicated to creating memorable experiences for its customers by combining entertainment, hospitality, and gaming in some of the most vibrant locations. With a commitment to career growth and employee well-being, PENN Entertainment offers an inclusive workplace culture where diversity is celebrated and enthusiasm for helping people is at the core of every role. Employees thrive in a fast-paced setting that embraces teamwork, professional development, and customer-focused service.
Joining PENN Entertainment means becoming part of a c... Show More
Joining PENN Entertainment means becoming part of a c... Show More
Job Requirements
- Must be 21 years of age
- High school diploma or equivalent
- Read write legibly understand and speak English
- Excellent customer service and communication skills
- Available to work required schedule which may include nights weekends holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate noise and bright lights
- Able to work at a fast pace in often crowded noisy environment
- Physically mobile with reasonable accommodations including ability to push pull carry and lift over a 100 lbs and the ability to push pull reach bend twist stoop stack crouch kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- High school diploma or equivalent
- Excellent customer service and communication skills
- Ability to respond to visual and oral cues
- Ability to work well with others especially beverage servers bartenders and supervisors
- Physically mobile with ability to push pull carry and lift over 100 lbs
- Ability to work at a fast pace in often crowded noisy environment
Job Duties
- Providing fast friendly professional service to casino guests beverage servers and bartenders
- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
- Serving as ambassador of goodwill while working and at customer and public relations functions
- Promoting casino events and programs
- Providing personalized service and uses guest name
- Resolving service problems according to guidelines
- Maintaining par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure
Job Criteria
Experience
No experience required
Job Location
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