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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $9.75 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
wellness programs
Paid Time Off
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with an expansive footprint across North America. With 43 destinations encompassing casinos and resorts, the company also extends its presence online through theScore Bet Sportsbook and Casino. Penn Entertainment has earned its reputation not merely by delivering exceptional entertainment and gaming experiences but through its unwavering commitment to diversity, inclusion, sustainability, and community engagement. This dedication makes it a dynamic and forward-thinking company to join, offering countless opportunities for personal and professional growth.
As an employer, PENN Entertainment believes that work should be enjoyable a... Show More
As an employer, PENN Entertainment believes that work should be enjoyable a... Show More
Job Requirements
- Must be 21 years of age
- High school diploma or equivalent
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate noise and bright lights
- Able to work at a fast pace in often crowded and noisy environment
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift over a 100 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- Must be 21 years of age
- High school diploma or equivalent
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Available to work required schedule including nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate noise and bright lights
- Able to work at a fast pace in often crowded and noisy environment
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift over 100 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Duties
- Providing fast, friendly, professional service to casino guests, beverage servers and bartenders
- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
- Serving as ambassador of goodwill while working and at customer and public relations functions
- Promoting casino events and programs
- Providing personalized service and uses guest name
- Resolving service problems according to guidelines
- Working well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
- Maintaining par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure
- Placing liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures
- Replacing empty draught beer kegs as may be required
- Slicing and pitting fruit, and fills ice bins with crushed or cubed ice from designated ice machines
- Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures
- Removing and properly disposes of all debris accumulated at the bar in accordance with department procedures
- Wiping counter areas, sinks and floors as required to maintain a clean and safe work station
- Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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