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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $9.75 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a dynamic leader in the entertainment and gaming industry, renowned for its vibrant casino resorts and interactive experiences. Operating across multiple states, PENN strives to deliver unparalleled service, engaging environments, and exciting opportunities for guests and team members alike. The company prides itself on fostering a fun yet professional atmosphere where employees can thrive and advance their careers. Known for its commitment to employee development and comprehensive Total Rewards benefits, PENN Entertainment offers a workplace that supports financial, physical, and mental well-being. With offerings that include day-one medical coverage, 401(k) matching, and annual performance bonuses, the company... Show More
Job Requirements
- Must be 21 years of age
- High school diploma or equivalent
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Available to work required schedule including nights, weekends, holidays and overtime
- Must meet professional appearance standards as prescribed by company policy
- Must be able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate noise and bright lights
- Able to work at a fast pace in often crowded and noisy environment
- Physically mobile with ability to push, pull, carry and lift over 100 lbs, and perform varied physical activities such as reaching, bending, twisting, stooping, stacking, crouching, kneeling and balancing
Job Qualifications
- High school diploma or equivalent
- Excellent customer service and communication skills
- Ability to work effectively in a fast-paced, often crowded and noisy environment
- Ability to maintain professional appearance standards
- Ability to respond to visual and oral cues
- Physical ability to push, pull, carry, and lift over 100 lbs
- Ability to work in constricted areas
- Ability to tolerate noise and bright lights
Job Duties
- Providing fast, friendly, professional service to casino guests, beverage servers and bartenders
- Monitoring guest consumption of alcohol and intervening as needed according to guidelines
- Serving as ambassador of goodwill during work and at customer and public relations functions
- Promoting casino events and programs
- Providing personalized service and using guest names
- Resolving service problems according to guidelines
- Working effectively with beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
- Maintaining par levels of operating supplies and equipment for bars and obtaining replacement stock from warehouse inventory
- Placing liquors, fruits, glassware, linen, silverware, paper supplies, and sundries in designated places following storage guidelines and safety procedures
- Replacing empty draught beer kegs
- Slicing and pitting fruit, filling ice bins with crushed or cubed ice
- Operating and maintaining equipment and utensils in accordance with guidelines and safety procedures
- Removing and properly disposing of all debris at the bar
- Cleaning counter areas, sinks, and floors to maintain a safe work station
- Maintaining cleanliness of designated areas according to health and safety standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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