Barback - Part Time

Gulfport, MS, USA|

Job Overview

Compensation

Hourly

Range $9.00 - $14.50

Benefits

Medical Coverage

401(k) matching

Annual performance bonus

Paid Time Off

wellness programs

Job Description

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences throughout North America. Operating across 43 destinations, PENN Entertainment delivers a diverse, engaging, and dynamic environment that caters to millions of customers who seek fun and excitement. The company has also expanded its footprint into the digital space with theScore Bet Sportsbook and Casino, tapping into the rapidly growing online sports betting and iCasino markets. With a commitment to innovation, inclusivity, and sustainability, PENN Entertainment has established itself not only as a purveyor of high-quality entertainment but also as a responsible corporate citizen dedicated to its communities, team members, vendors, and the environment.

PENN Entertainment offers a stimulating workplace culture where employees are encouraged to grow, thrive, and advance their careers. The company values diversity and sustainability, emphasizing not only business success but also the wellbeing of its team members and their professional development. With a comprehensive Total Rewards package, including wellness programs, day-one medical coverage, 401(k) matching, and performance bonuses, the company supports its employees financially, physically, and mentally.

The role being offered is a vital position within the casino hospitality team that involves providing fast, friendly, and professional service to casino guests, beverage servers, and bartenders. This position is essential to enhancing the overall guest experience by ensuring cleanliness, maintaining inventory levels, and supporting bar staff efficiently. As an ambassador of goodwill, this individual promotes casino events and programs, intervenes to monitor alcohol consumption following guidelines, and addresses any service issues in a courteous manner. The candidate will work closely with beverage supervisors, bartenders, and other barbacks to maintain operational excellence and create a welcoming environment for guests.

Successful candidates must be at least 21 years old, possess a high school diploma or equivalent (with preferred bar experience), and complete Serv Safe training certification. Essential skills include excellent customer service and communication abilities, professionalism, and the physical capability to perform fast-paced duties requiring mobility, lifting up to 25 pounds, and working in crowded and noisy conditions. The position demands flexibility in scheduling, including availability on nights, weekends, holidays, and overtime.

Overall, this job opportunity with PENN Entertainment is ideal for individuals passionate about hospitality, guest relations, and the casino entertainment industry. It offers a platform to build a rewarding career in a dynamic and supportive environment with opportunities for advancement and continuous learning.

Job Requirements

Must be at least 21 years of age
High school diploma or equivalent
Previous bar experience preferred
Must successfully complete Serv Safe training certification course
Read, write legibly, understand and speak English
Excellent customer service and communication skills
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Must be able to respond to visual and oral cues
Able to work in constricting areas
Able to tolerate second-hand smoke, noise, bright lights
Able to work at a fast pace in often crowded and noisy environment
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Job Qualifications

High school diploma or equivalent
Previous bar experience preferred
Must successfully complete Serv Safe training certification course
Read, write legibly, understand and speak English
Excellent customer service and communication skills
Available to work required schedule including nights, weekends, holidays and overtime
Must meet professional appearance standards as prescribed by company policy
Able to respond to visual and oral cues
Physically mobile with ability to push, pull, carry and lift up to 25 lbs, and perform repeated bending, stooping and crouching during work

Job Duties

Provides fast, friendly, professional service to casino guests, beverage servers and bartenders
Monitors guest consumption of alcohol and intervenes as needed according to guidelines
Serves as ambassador of goodwill while working and at customer and public relations functions
Promotes casino events and programs
Provides personalized service and uses guest name
Resolves service problems according to guidelines
Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure
Places liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures
Replaces empty draught beer kegs as may be required
Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines
Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
Removes and properly disposes of all debris accumulated at the bar in accordance with department procedures
Wipes counter areas, sinks and floors as required to maintain a clean and safe work station
Maintains cleanliness of designated areas as directed in accordance with established health and safety standards