Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Paid Time Off
Performance bonus
wellness programs
day-one medical coverage
Dental Insurance
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. With 43 destinations and a strong presence in online sports betting and iCasino through theScore Bet Sportsbook and Casino, PENN Entertainment is at the forefront of the entertainment and gaming industry. The company's commitment to innovation, diversity, and sustainability reflects its dedication not only to delivering exceptional fun experiences but also to fostering a positive impact on its community, team members, vendors, and the planet. PENN Entertainment offers a dynamic work environment characterized by fast-paced, energetic days and nights that attract individuals passionate about creating memorable experiences for guests and customers.
Joining PENN Entertainment means becoming part of a vibrant team that values enthusiasm, diversity, and a commitment to excellence. Employees benefit from a culture that prioritizes career growth and support, empowering team members to expand their possibilities in the entertainment sector. The company offers competitive total rewards, including wellness programs that address financial, physical, and mental health. Base salary is just one component of the package, which also includes benefits such as day-one medical coverage, 401(k) matching, and an annual performance bonus. Paid time off is earned according to local policies and increases with tenure, supporting a healthy work-life balance.
The position focuses on providing fast, friendly, professional, and responsive customer service within the entertainment and gaming setting. Employees follow established departmental and property policies to ensure exceptional guest service standards. The daily responsibilities include setting up bars for operation, cutting fruit, stocking ice, emptying garbage, and maintaining cleanliness and safety in work areas. Supporting bartenders by icing drink glasses and pouring non-alcoholic beverages as needed is an important part of the role. Maintaining equipment and reporting any maintenance issues promptly ensures continued smooth operation.
This role also involves managing par stock levels of bar supplies, placing and delivering orders, and adhering to health and safety standards throughout the shift. Employees must handle physical tasks such as carrying and moving ice, garbage, bar supplies, kegs, and carts weighing significant amounts, demonstrating the physical stamina required for the position. Strict confidentiality in all company matters is essential.
PENN Entertainment’s work culture emphasizes teamwork, respect, and continuous learning, making it an ideal environment for those seeking a rewarding career in entertainment and hospitality. Being part of PENN means contributing to a company that is not just changing entertainment but also positively influencing the broader community and environment through its sustainability initiatives and commitment to diversity. The company is an equal opportunity employer that fosters an inclusive workplace where all employees can thrive and succeed.
Joining PENN Entertainment means becoming part of a vibrant team that values enthusiasm, diversity, and a commitment to excellence. Employees benefit from a culture that prioritizes career growth and support, empowering team members to expand their possibilities in the entertainment sector. The company offers competitive total rewards, including wellness programs that address financial, physical, and mental health. Base salary is just one component of the package, which also includes benefits such as day-one medical coverage, 401(k) matching, and an annual performance bonus. Paid time off is earned according to local policies and increases with tenure, supporting a healthy work-life balance.
The position focuses on providing fast, friendly, professional, and responsive customer service within the entertainment and gaming setting. Employees follow established departmental and property policies to ensure exceptional guest service standards. The daily responsibilities include setting up bars for operation, cutting fruit, stocking ice, emptying garbage, and maintaining cleanliness and safety in work areas. Supporting bartenders by icing drink glasses and pouring non-alcoholic beverages as needed is an important part of the role. Maintaining equipment and reporting any maintenance issues promptly ensures continued smooth operation.
This role also involves managing par stock levels of bar supplies, placing and delivering orders, and adhering to health and safety standards throughout the shift. Employees must handle physical tasks such as carrying and moving ice, garbage, bar supplies, kegs, and carts weighing significant amounts, demonstrating the physical stamina required for the position. Strict confidentiality in all company matters is essential.
PENN Entertainment’s work culture emphasizes teamwork, respect, and continuous learning, making it an ideal environment for those seeking a rewarding career in entertainment and hospitality. Being part of PENN means contributing to a company that is not just changing entertainment but also positively influencing the broader community and environment through its sustainability initiatives and commitment to diversity. The company is an equal opportunity employer that fosters an inclusive workplace where all employees can thrive and succeed.
Job Requirements
- High school diploma or equivalent
- Ability to carry, lift and move up to 50 pounds of ice, garbage and bar supplies
- Ability to lift kegs weighing approximately 200 pounds
- Ability to push or pull carts weighing over 400 pounds throughout shifts
- Strong ability to use all equipment associated with the position
- Capability to review and comprehend all necessary documentation
- Ability to maintain strict confidentiality
- Physical endurance for fast-paced work environment
- Flexibility to adhere to shift schedules and operational needs
Job Qualifications
- Ability to comprehend and review necessary documentation
- Experience using equipment associated with bar and service operations
- Ability to work effectively in a fast-paced entertainment or hospitality environment
- Strong teamwork and communication skills
- Commitment to maintaining cleanliness and health standards
- Physical ability to carry, lift, and move heavy items such as ice, garbage, bar supplies, kegs, and carts
- Attention to detail and excellent customer service orientation
Job Duties
- Provide fast, friendly, professional, and responsive customer service
- Adhere to established departmental and property policies and procedures regarding guest service standards
- Set up bars for operation including cutting fruit, stocking ice, and emptying garbage
- Support bartender needs by icing drink glasses and pouring non-alcoholic drinks as needed
- Maintain cleanliness of counter areas, sinks, floors, and designated workstations to ensure safety and hygiene
- Maintain par stock levels, order bar supplies as necessary, and deliver orders
- Maintain equipment according to established guidelines and report maintenance issues
- Remove and dispose of refuse and debris in accordance with procedures, sorting bottles and cardboard for recycling
- Resolve service issues following established guidelines
- Maintain strict confidentiality in all company matters
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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