Barback - Midnight Rambler

Highgate Hotels is a distinguished real estate investment and hospitality management company renowned for its innovative approach and industry leadership. With a dominant presence in major U.S. gateway cities such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate also boasts a growing footprint in the Caribbean and Latin America. The company specializes in managing a diverse portfolio that includes bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts. Highgate's expertise spans the entire property lifecycle, from planning and development through recapitalization or disposition. Utilizing industry-leading revenue management tools, Highgate excels at identifying and predicting market dynamics to drive outperformance and maximize asset value. Their executive team is composed of some of the most experienced hotel management leaders, ensuring trusted partnerships with top ownership groups and major hotel brands. Highgate operates corporate offices in key locations including New York, Chicago, Dallas, London, Miami, and Seattle, supporting their expansive operations and growth strategy. More information about the company can be found on their website at www.highgate.com.

Located in downtown Dallas, Texas, The Joule is a Forbes four-star boutique hotel housed in a magnificent neo-Gothic landmark building originally constructed in the 1920s. Once the Dallas National Bank, the building now stands as a cultural, shopping, and dining destination, playing a pivotal role in the renaissance of downtown Dallas since its opening in 2008. The Joule combines historic charm with modern luxury hospitality, attracting discerning guests and fostering a vibrant urban atmosphere.

The Barback role at The Joule is an integral part of the bar team, responsible for supporting the daily operations behind the bar to ensure a seamless and enjoyable guest experience. This hourly position requires dedication to maintaining cleanliness, proper stock levels, and organization of the bar area. The Barback works closely with the bar staff to enable efficient service flow during shifts and is committed to providing exceptional customer service with professionalism and a positive attitude.

Key responsibilities include handling the requisition, verification, and stocking of all bar-related inventory such as liquor, wine, beer, juices, soft drinks, glassware, and condiments. The Barback must develop comprehensive knowledge of all products served to effectively support the bartenders and respond to guest inquiries and requests. The role also involves ensuring compliance with sanitation, safety, and alcohol beverage control policies to meet regulatory standards. Attention to detail in maintaining a clean and organized bar environment is essential, as is the capacity to operate and maintain bar equipment and tools efficiently.

Ideal candidates will bring at least one year of experience in a similar role, with preference given to those holding a high school diploma or equivalent. The position demands availability to work evening shifts, excellent communication skills to interact with guests and coworkers effectively, and patience when addressing guest concerns or issues to uphold guest satisfaction. This role is perfect for individuals who thrive in a hospitality setting and are eager to contribute positively to the memorable guest experience offered at The Joule under the Highgate Hotels brand.