Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Paid holidays
Job Description
Caesars Entertainment is a renowned hospitality and gaming company known for creating extraordinary experiences in the entertainment and casino industry. With a rich portfolio that includes iconic casino resorts, hotels, and entertainment venues, Caesars Entertainment is dedicated to offering superior service, unparalleled excitement, and memorable moments for guests around the world. Among its diverse properties, Harrah's Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn in Council Bluffs, IA, stand out as premier destinations that contribute to the vibrant local community and economy. These venues combine gaming, hotel accommodations, convention spaces, and entertainment options to provide an all-encompassing experience for visitors from the region and beyond.
The company operates with a clear mission to "Create the Extraordinary," driven by core values of blazing new trails, collaborative winning, and delivering all-in service. Their vision emphasizes crafting spectacular worlds that immerse, inspire, and connect people; they believe in excellence rather than magic to accomplish this. Additionally, Caesars is committed to corporate social responsibility through their People Planet Play framework, representing ongoing efforts to boost economic development, enhance employee well-being, and contribute positively to communities.
The Barback position at Horseshoe Council Bluffs plays a crucial role in supporting the bar operations and ensuring seamless service delivery to guests. This on-site role is fundamental to maintaining an efficient and welcoming atmosphere by assisting bartenders and servers in fulfilling customer needs. A Barback helps in replenishing bar stock, maintaining cleanliness of the bar area, and handling inventory tasks such as obtaining replacement stock from the warehouse. The role requires physical stamina for lifting heavy boxes and kegs, navigating the workspace, and assisting in busy periods by icing glasses and pouring non-alcoholic beverages. Integrity, attention to detail, and excellent customer service skills are essential to effectively respond to guest concerns and maintain a high standard of service.
Working at Caesars Entertainment offers an opportunity to be part of a dynamic team culture that promotes warmth, connection, and mutual respect among colleagues and guests. The company emphasizes family-style service that fosters genuine belonging and personalized hospitality. Employees at Horseshoe Council Bluffs benefit from an environment that values teamwork and support, aiming to create a welcoming experience for every visitor.
This role typically involves standing and moving throughout the property during shifts, managing physical tasks such as carrying heavy items and maneuvering equipment like two-wheel dollies in crowded spaces. Candidates must be comfortable working in an environment with varying conditions including noise, lighting, temperature, and potential exposure to secondhand smoke.
Caesars Entertainment is an equal opportunity employer, committed to diversity and inclusion while providing reasonable accommodations as required by law for individuals with disabilities or other protected conditions. The company conducts necessary pre-employment screenings and background checks as part of the hiring process, ensuring that all team members are aligned with the organization's high standards and values. Joining Caesars Entertainment as a Barback at Horseshoe Council Bluffs means becoming part of a respected leader in the hospitality industry, contributing to delivering exceptional guest experiences, and advancing your career in a supportive and challenging work environment.
The company operates with a clear mission to "Create the Extraordinary," driven by core values of blazing new trails, collaborative winning, and delivering all-in service. Their vision emphasizes crafting spectacular worlds that immerse, inspire, and connect people; they believe in excellence rather than magic to accomplish this. Additionally, Caesars is committed to corporate social responsibility through their People Planet Play framework, representing ongoing efforts to boost economic development, enhance employee well-being, and contribute positively to communities.
The Barback position at Horseshoe Council Bluffs plays a crucial role in supporting the bar operations and ensuring seamless service delivery to guests. This on-site role is fundamental to maintaining an efficient and welcoming atmosphere by assisting bartenders and servers in fulfilling customer needs. A Barback helps in replenishing bar stock, maintaining cleanliness of the bar area, and handling inventory tasks such as obtaining replacement stock from the warehouse. The role requires physical stamina for lifting heavy boxes and kegs, navigating the workspace, and assisting in busy periods by icing glasses and pouring non-alcoholic beverages. Integrity, attention to detail, and excellent customer service skills are essential to effectively respond to guest concerns and maintain a high standard of service.
Working at Caesars Entertainment offers an opportunity to be part of a dynamic team culture that promotes warmth, connection, and mutual respect among colleagues and guests. The company emphasizes family-style service that fosters genuine belonging and personalized hospitality. Employees at Horseshoe Council Bluffs benefit from an environment that values teamwork and support, aiming to create a welcoming experience for every visitor.
This role typically involves standing and moving throughout the property during shifts, managing physical tasks such as carrying heavy items and maneuvering equipment like two-wheel dollies in crowded spaces. Candidates must be comfortable working in an environment with varying conditions including noise, lighting, temperature, and potential exposure to secondhand smoke.
Caesars Entertainment is an equal opportunity employer, committed to diversity and inclusion while providing reasonable accommodations as required by law for individuals with disabilities or other protected conditions. The company conducts necessary pre-employment screenings and background checks as part of the hiring process, ensuring that all team members are aligned with the organization's high standards and values. Joining Caesars Entertainment as a Barback at Horseshoe Council Bluffs means becoming part of a respected leader in the hospitality industry, contributing to delivering exceptional guest experiences, and advancing your career in a supportive and challenging work environment.
Job Requirements
- Ability to stand and walk and move easily around the property for entire shifts
- Physically mobile with ability to push, pull, carry, and lift up to 50 lbs
- Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance
- Must be able to work in varying conditions including dust, secondhand smoke, noise, temperature, lighting, vibration, crowds, and air quality
- Ability to read, write legibly, understand and speak English
- Must have excellent customer service and communication skills
- Ability to respond to visual and oral signals
- Ability to handle a knife safely
- Ability to process cash transactions
- Must maintain neat and clean work areas at all times
Job Qualifications
- Excellent customer service and communication skills
- Ability to respond to visual and oral signals
- Ability to handle a knife for chopping fruit
- Ability to process cash transactions accurately
- Ability to maneuver a two-wheel dolly in crowded areas
- Read, write legibly, understand and speak English
- Physical stamina and mobility to perform job duties effectively
Job Duties
- Work with the bar to facilitate smooth flow of service to customers by the bartender/server
- Perform service of replenishing bar stock, lounge upkeep, and assist with any food issues
- Clean tables/bar and ensure condiments are stocked
- Check and maintain required par levels and cleanliness of assigned station
- Obtain replacement stock from warehouse inventory in accordance with procedures, including lifting boxes and kegs
- Assist bartender by retrieving guest special requests, icing drink glasses, and pouring non-alcoholic drinks during busy times
- Address customer concerns and questions
Job Criteria
Experience
No experience required
Job Location
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