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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional Development
Corporate social responsibility participation
competitive hourly wage
Job Description
Fairmont Breakers is a prestigious and historic landmark nestled in the heart of Long Beach, California. Originally established in the vibrant 1920s as a lavish waterfront hotel, it quickly became a favored destination for celebrities and distinguished guests seeking luxury and elegance. Today, after an extensive and meticulous renovation, Fairmont Breakers has reclaimed its status as Long Beach's sole luxury hotel, proudly preserving the charm and grandeur of its storied past while offering modern, upscale amenities. The hotel features 185 boutique rooms and suites, designed to provide both comfort and sophistication. Guests can enjoy a variety of amenities including a... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year of customer service experience
- excellent communication skills
- ability to work flexible shifts including weekends and holidays
- strong organizational skills
- ability to stand for extended periods
- basic knowledge of food and beverage service
- positive attitude and team player mindset
Job Qualifications
- Must have minimum one year of customer service experience, preferably in upscale F&B environment
- must have exceptional organizational qualities and skills
- must have friendly, helpful, engaging manner
- able to work flexible hours, weekends, and holidays
Job Duties
- Consistently offer professional, friendly and engaging service
- maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments
- quickly clear dirty table settings and prepare table for resetting
- promptly and consistently reset all service ware as instructed
- transport all dirty tableware from dining room to dishwashing area for proper cleaning
- sweep floors between guests and service accordingly
- clean up spills and debris off the floor during and between service
- discard trash to appropriate location
- maintain cleanliness and organization of workstations
- ensure plate presentation as per standards
- expedite food orders when necessary
- engage and genuinely interact with guests while anticipating their needs
- explain food and beverage items in detail to our guests
- follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self-audits to ensure 100 percent compliance on all interactions with guests
- act as point of contact between Front of the House and Heart of the House including Stewarding
- support and assist Servers, Bartenders, Chefs, and Managers
- control costs and waste
- maintain order on pick up side of line
- maintain cleanliness and organization of line
- be proactive by assisting co-workers
- serve courses correctly
- be familiar with all menu items and aspects and services of the property
- clear excess dishes on table to maintain clean and orderly appearance
- exceed guest’s expectations
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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