Barback - Full Time

Gulfport, MS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $8.25 - $13.50

Work Schedule

Weekend Shifts

Night Shifts

Benefits

day-one medical coverage

401(k) matching

Annual performance bonus

Paid Time Off

wellness programs

Career growth support

Diversity and inclusion initiatives

Job Description

PENN Entertainment is a leading company in the entertainment and casino gaming industry, recognized for providing integrated gaming, sports content, and casino experiences across North America. With 43 destinations throughout the continent and expanding platforms including online sports betting and iCasino through theScore Bet Sportsbook and Casino, PENN Entertainment continuously delivers excitement and engaging experiences to millions of guests each day. The company prides itself not only on delivering high-quality entertainment but also on fostering a diverse, sustainable, and welcoming environment for its team members, vendors, and communities. As an industry leader, PENN Entertainment emphasizes values such as diversity and environmental sustainability, ensuring that their operations benefit not only customers but also the broader community and planet.

This role is an opportunity to join a dynamic and fast-paced work environment where team members are encouraged to have fun while providing excellent service. Serving as a barback at PENN Entertainment means contributing to the smooth operation of bars and beverage services within the casino setting. The role requires fast, friendly, and professional attention to guests, bartenders, and beverage servers. You will be responsible for maintaining stock levels, preparing garnishes, replenishing supplies, ensuring cleanliness, and supporting the entire beverage team. This position also demands excellent customer service skills as you will interact directly with guests, promoting casino events and resolving service issues in a timely manner.

PENN Entertainment values career growth and supports its employees through wellness programs focusing on physical, financial, and mental well-being. The company offers competitive total rewards, including benefits such as day-one medical coverage, 401(k) matching, paid time off increasing with tenure, and annual performance bonuses. The work schedule may be varied, requiring availability during nights, weekends, holidays, and overtime, reflecting the nature of the entertainment and casino industry. Overall, the role is well-suited for individuals seeking to thrive in a lively, customer-focused environment enabling both personal and professional advancement.

Job Requirements

Must be at least 21 years of age
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Must be able to respond to visual and oral cues
Able to work in constricting areas
Able to tolerate second-hand smoke, noise, bright lights
Able to work at a fast pace in often crowded and noisy environment
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Job Qualifications

High school diploma or equivalent
Previous bar experience preferred
Must successfully complete ServSafe Alcohol training certification course
Excellent customer service and communication skills
Read, write legibly, understand and speak English

Job Duties

Provides fast, friendly, professional service to casino guests, beverage servers and bartenders
Monitors guest consumption of alcohol and intervenes as needed according to guidelines
Serves as ambassador of goodwill while working and at customer and public relations functions
Promotes casino events and programs
Provides personalized service and uses guest name
Resolves service problems according to guidelines
Works well with others especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure
Places liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures
Replaces empty draught beer kegs as may be required
Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines
Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
Removes and properly disposes of all debris accumulated at the bar in accordance with department procedures
Wipes counter areas, sinks and floors as required to maintain a clean and safe work station
Maintains cleanliness of designated areas as directed in accordance with established health and safety standards